Skip to main content

Omnichannel

  • Wal-Mart surprises with higher-than-expected Q1 revenue and profit

    Wal-Mart Stores broke the retail gloom that has penetrated so many recent first quarter earnings reports as it posted higher than expected earnings and revenue gains, and gave an upbeat view for the current period.

    Wal-Mart’s strong performance in a quarter that has challenged so many other retailers, including Target, offered evidence that its efforts to improve its U.S. stores are paying off. Among other things, the giant discounter has increased associate pay and taken moves to ensure its stores are more consistently in stock.

  • Milestone store for fast-growing Select Comfort

    Select Comfort continues to expand with the opening of its 500th Sleep Number store.

    Located in Eden Prairie, Minnesota, the new location features the brand’s latest store design and experience, which is interactive and educational. It’s one of 50 net new stores the retailer plans to open in 2016.

  • Survey: The more channels the better for marketers

    When it comes to marketing, retailers should adopt a truly “omnichannel” approach.

    According to a new consumer survey from digital marketing firm Fluent, “The Omnichannel Advantage,” consumers who are reached through a greater number of channels make in-store and online purchases from their favorite retailers more frequently.

  • Kipling to unveil digitally savvy store concept

    Personalization, retail bots and social media will play key roles in a new store concept from Kipling North America.

    The maker of lightweight luggage and other accessories will unveil its first interactive store format on May 20, at Disney Springs, Walt Disney World Resort, Orlando, Florida.

    The new store is designed to offer customers a unique and personalized shopping experience, with array of inventive “activations” offered throughout the space. It will be in the Town Center part of Disney Springs.

  • Forever 21 seamlessly credits loyal customers

    With a young, trend-conscious customer base, Forever 21 needs to cater to shopper demand, in and out of the store.

    The Los Angeles-based, 760-store-plus specialty apparel retailer is extending this seamless, customer-centric approach to how it offers customers credit. Forever 21 is partnering with marketing and loyalty solutions provider Alliance Data Systems Corp. to provide private label and co-branded credit card services that are integrated with its loyalty program.

  • First look at Target’s stores of the future

    In a program called LA25, Target Corp. is testing an array of new initiatives, ranging from sleeker apparel fixtures to dedicated service stations for online order pick-ups, at 25 locations in California. The retailer plans to spend $1 billion this year to spruce up its in-store shopping experience, with a portion of that being devoted to remodels, TheStreet reported.

  • Robert Redford’s newest Sundance store opens in Oregon

    The lifestyle retailer named after the famous film festival started by Robert Redford continues to grow its retail footprint and has added a store in the Northwest. The Bridgeport Village shopping center in the Portland, OR., suburb of Tigard is the location of the newest Sundance store which offers women’s and men’s apparel, footwear, jewelrey, accessories, art, and home décor.

  • Momentum 2016: The supply chain goes digital

    The Momentum 2016 conference held by Manhattan Associates May 15-17 in Orlando, Florida offered attendees plenty of insightful sessions and interesting information about how omnichannel commerce is affecting the supply chain. First, let’s review some data points shared by Brendan Witcher, principal analyst, e-business and channel strategy, Forrester Research:
X
This ad will auto-close in 10 seconds