Data & Analytics

Chelmsford, Mass. -- There is a disconnect between IT and loss prevention departments when it comes to budgets, focus and staffing, according to a study by IHL Group and Axis Communications.

Hangzhou, China – Alibaba Holding Group Inc. is reportedly planning to boost its investment in Russia. According to the China Want Times, Alibaba chairman Jack Ma said expanded e-commerce operations in Russia would be part of a broader effort called “One Belt One Road” that would electronically connect China with countries in Eastern Europe for trading.

The trajectory of gift card sales is a true testament to their importance at given points in the calendar. Smart retailers have ramped up their gift card offerings both in the store and online; and from the recipients’ point of view, we know from our consumer research that gift cards rank as the No. 1 preferred holiday gift, and have done so for the last eight years — above and beyond any other gift — because they offer customers unlimited selection, pure convenience and personal choice.

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Last week, my retail technology-related travels took me closer to home than usual – to Boston, the city where I was born and still live within a reasonable drive. I visited the old homestead to attend the official opening of the CVS Health’s new Digital Innovation Lab. CVS officials did a fine job explaining the mission of the lab and giving the audience a sneak peek at some of their work.

San Francisco - Instacart, is giving some contract workers the opportunity to become part-time employees. After a successful pilot Boston, the company is now giving its personal shoppers in some cities the option to convert from contractor to employee status.

Whether buying online or in the store, consumers today want more control over their shopping experience. If they could have greater control, the number one aspect that consumers would change is the frustration of waiting in a long checkout line in store. In fact, industry research has shown that 52% of consumers say they would actually take their business elsewhere if their checkout wait times exceed five to 10 minutes.

In a little over three years as a public company, Facebook may now be worth more than Walmart.

The question is, will the social network's surge last?

According to Quartz, over the last year, Facebook’s stock has jumped roughly 30% as the broader S&P 500 has barely managed to keep its head above water. The climb has added more than $65 billion to Facebook’s market value, bringing it to more than $236 billion, just above Walmart’s $235 billion.

New York — The Home Depot is focused on making goods flow more smoothly.

In fact, the company’s common order management system, or COM, has been called the largest IT project in the history of the Atlanta-based retail giant. And during the recent Goldman Sachs Annual dotCommerce Day presentation, Kevin Hofmann, Home Depot’s senior VP and president –online, explained to investors how the retailer intends to flex its order management muscle.