Data & Analytics

Despite significant publicity about consumer preferences for apps, retailers are focusing their mobile attention elsewhere.

According to a new study from Boston Retail Partners, “Mobile Commerce – The Future of Retail,” a leading 24% of retailers said a new or upgraded mobile website is their top commerce priority, double the 12% who listed a new or upgraded mobile app. Sixty-eight percent of retailers expect mobile sire revenue to increase by the end of the year, compared to 38% who expect mobile app revenue to grow by year’s end.

Dan Berthiaume, senior editor of Chain Store Age, recently participated in a one-hour panel discussion, “Game-Changers 2016 Predictions – Part 1,” sponsored by SAP as part of its “Coffee Break with Game-Changers” Internet radio series.

Walmart has kicked off one of its most omnichannel marketing campaigns ever with its Holiday Sing to Salute Military Families.

The nationwide campaign encourages the public to sing a portion of a classic holiday song while capturing it on video, and then post the video on social media channels to show support for members of the military and their families.

American Express Serve announced this week that it and Rite Aid and Dollar General had joined forces to allow American Express Serve account holders to add money to their cards at the retailers’ locations around the country. The two companies join CVS/pharmacy, Family Dollar, Family Dollar, Walmart and 7-Eleven as places where customers can do a Free Cash Reload of their cards.

Sears Holdings Corp. is doing a much better job at cutting costs than at stopping its sales decline.

The retailer’s total revenue in the third quarter, ended Oct. 31, fell 20% to $5.75 billion, from $7.21 billion in the year-ago period, amid store closings and divestitures and a drop in apparel and consumer electronics sales. (Sears had 1,687 stores at the end of the quarter, down from 2,249 a year earlier.)

Total same-store sales were down 8.6%. Kmart same-store sales declined 7.5%. Sears domestic same-store sales fell 9.6%.

Michaels says its new marketing and merchandising strategies are resonating with customers, as the arts and crafts retailer reported an uptick in same-store sales for the third quarter.

The retailer said comps increased 3.1% in the period ended Oct. 31. Sales rose 3.4% to $1.17 billion. The company posted a profit of $76.8 million, or 37 cents per share, compared with $64.1 million, or 31 cents per share a year prior.

Sears Holdings Corp. is doing a much better job at cutting costs than at stopping its sales decline.

The nation’s largest supermarket operator reported profit that surpassed Wall Street expectations and raised its annual forecast.

Express continues to make all the right moves, reporting better than expected results for its third quarter and raising its 2015 outlook.

Dollar General Corp. missed Wall Street projections for sales in its third quarter, but the chain came out on top again in its earnings. It also named a permanent CFO.