Data & Analytics

Sally Beauty Supply is applying analytics to the literal consumer touchpoint where revenues are made -- the point of sale.

Sally Beauty is teaming up with prescriptive analytics provider Profitect Inc. to analyze sales and other data recorded at its in-store POS terminals. After a two-week implementation, Sally Beauty now has better insight into trends and patterns associated with areas of leaking profit, including shrink, damage, costing errors, waste, process mistakes, and lack of training.

Veteran retail information technology executive Kathy Persian is the new CIO at a leading integrated food retailing company.

The Schwan Food Company named Kathy Persian senior VP and CIO with responsibility for the strategic direction and execution of the company’s information services department.

Concord, California-based specialty beverage retailer BevMo is ensuring customers have easy access to products, whether they are in one of its 157 stores or online.

In the next few years, retailers around the world are set to substantially increase their investments in e-commerce software, with five vendors spearheading the growth.

According to a new study from Research and Markets, the global retail e-commerce software market will expand at a compound annual growth rate (CAGR) of 12.95% during the period 2014-2019. Research and Markets has identified Magento, Oracle ATG Commerce, PrestaShop, Shopify and WooThemes as the five key retail e-commerce vendors.

Vertical specialty denim retailer Lucky Brand is bringing together disparate parts of its business onto one platform.

Lucky Brand has implemented NetSuite OneWorld to run a variety of omnichannel business processes across its consumer- and business-facing operations. These include inventory management, procure-to-pay, fixed assets, and multi-currency and multi-tax compliance management.

It was a big season for online retailers. From November through December 2015, the final sales tally exceeded $83 billion (12.7% more than the year before). Cyber Monday alone ended up being the single largest online shopping day in history, generating over $3 billion in sales.

The NRF annual “Big Show” conference is always marked by a few key technology trends. While the event has been known to throw a few unexpected surprises at attendees, usually it confirms and advances the direction industry momentum has been traveling.

Here are three major themes that will likely be prominently featured and discussed at this year’s NRF conference, which runs January 17 - 20, at the Jacob K. Javits Center in New York City.

‘Omnichannel’ Comes of Age

Build-A-Bear Workshop Inc. offers a highly customized product across multiple channels, which can make planning tricky.

Add in that the 400-store global retailer has an aggressive strategy for further international growth, and ensuring the accuracy and timeliness of its omnichannel merchandise planning becomes what could be called a “bearish” task.

Costco hopes to sell more high-definition televisions and merchandise in clubs after going live with its revamped Costco TV Network.

The warehouse club leader deployed 4K technology to its existing in-warehouse TV network in a move designed to boost sales of televisions and help brands who use the network’s promotional capabilities better connect with shoppers. Powered by PRN, a division of Stratacache and longtime Costco partner, the TV network is in all 487 of the retailer’s U.S. clubs.

Recent rate increases for shipping services by UPS and FedEx and the pending Jan. 17 rate increase for U.S. Postal Service (USPS) shipping services, are challenging businesses -- especially small retailers and e-retailers -- to look for new and innovative solutions to optimize their shipping operations, according to Pitney Bowes.

Here is an update from Pitney Bowes on the latest increase by each major carrier:

UPS
• On December 28, 2015, the rates for UPS Ground services increased an average net 4.9%.