Data & Analytics

Ulta Beauty chain is adding a new “consultant” to its in-store team.   Through its partnership with hair color brand Madison Reed, Ulta is deploying a color-recognition chatbot (called Madi) that gives consultations similar to those customers receive from a professional colorist in a hair salon.     Described by Madison Reed as the industry’s first-ever color-recognition chatbot, Madi combines artificial intelligence and selfies to engage in-store shoppers.   

Staples has been named a 2017 Energy Star Partner of the Year – Sustained Excellence Award winner for continued leadership in protecting the environment through superior energy efficiency achievements. It is the eighth year in a row the company has been so honored.   

Amazon’s upward trajectory is not going to stop anytime soon — and it’s not going unnoticed on Wall Street.  

Target Corp. is deploying a number of solutions to reduce its energy use.     The retailer, recently named Energy Star Partner of the Year for the second year in a row, counts more than 1,400 of its buildings as having Energy Star status — the Environmental Protection Agency’s certification of energy efficiency — more than any other retailer. And the number is still growing as Target works towards its goal of having at least 80% of its buildings certified by 2020.  

Amazon’s third-party sellers are hackers’ latest victims.   In recent weeks, attackers targeted the growing population of third-party sellers on Amazon.com, using stolen credentials from dormant accounts to sell nonexistent merchandise at bargain prices, and then collect the cash, according to Fox Business.   

The luxury brand is about to embark on the “next era” of its omnichannel shopping experience.    Extending its long-time partnership with Yoox Net-a-Porter Group (YNAP), Valentino is upgrading its omnichannel platform, a move that will give customers access to its extensive product assortment, in-store mobile features, and faster delivery through fulfillment from Valentino boutiques.   

Kohl’s Cos. has a new chief marketer.   The retailer on Monday named former Best Buy marketing executive Greg Revelle as chief marketing officer. He will be responsible for Kohl’s marketing organization and overall marketing strategy, including its focus on driving customer engagement through analytics, enhancing the loyalty platform, accelerating customer traffic and continuing to build Kohl’s overall brand position. Revelle will report to Michelle Gass, chief merchandising and customer officer.  

GameStop is the newest data breach victim.    The gaming retailer is investigating reports that hackers may have siphoned credit card and customer data from its website, according to security news firm KrebsonSecurity.