Consumer Analytics

Mobile will drive more than half of Thanksgiving Day online shopping visits (51%) for the first time in 2015.

That is just one mobile-friendly statistic from the new Adobe 2015 Digital Index Online Shopping Predictions. The Index also forecasts mobile will account for close to a third (29%) of all holiday sales, a 12% increase from 2014. iOS will drive 22% of sales, Android just 7%.

The latest case of reported retail POS fraud highlights the need for EMV adoption.

Regional convenience chain Casey’s General Stores Inc., which operates 1,887 stores in 14 states, has confirmed that credit card skimming devices were discovered at six of its stores in Nebraska and one store in Iowa.

When it comes to mobile engagement, retailers are wise to think of how mobile fits into the broader end-to-end shopping experience.

“That could mean location-based marketing with smartphone apps as well as reaching mobile customers with your email marketing program,” said Dan Leberman, VP/general manager, North America small and medium business, PayPal, during a recent interview with Chain Store Age. “You can see all the way through the shopping experience with a mobile-first e-commerce platform.”

With a tremendous swath of the retail economy moving to or exclusively launching online, is the traditional role of the brick-and-mortar salesperson becoming obsolete?

Studies show consumers consistently gather information and make educated decisions when making everyday purchases through online research at home or via mobile comparison shopping. In fact, today the Internet influences more than half (52%) of U.S. retail sales – and is expected to grow to 64% by end of 2015.

IBM is looking to give retailers an edge in dealing with the effects of the weather, with help from the Internet of Things (IoT).

The technology firm has entered into an agreement to acquire The Weather Company’s B2B, mobile and cloud-based web properties, including WSI, weather.com, Weather Underground and The Weather Company brand.

It appears fraudsters are shifting their tactics online even in advance of the migration of in-store POS to EMV compliance.

The U.S. Retail Fraud Survey 2015 has reported a substantial increase in online credit card fraud. Published by Retail Knowledge and sponsored by cash handling technology provider Volumatic, the survey shows the biggest area of online loss remains, overwhelmingly, from the fraudulent use of credit cards (66%).

Consumers are making more e-commerce transactions, and smartphones are helping to drive growth.

According to the new Q3 2015 Performance Index report from e-commerce technology platform MarketLive, e-commerce sales continue to improve across all retailer categories (apparel, beauty, home furnishings, catalog, brick-and-mortar, and brand-direct), and across all major performance metrics. These include revenues (+13.5%), traffic (+19.8%), and average order value (+3.9% to $158).

Retail is a lot like real estate – it’s all about location, location, location.

At least this is the conclusion of the fourth annual Mobile Path to Purchase study from location-based marketing provider xAd. The 2015 report reveals that 35% of U.S. shoppers who researched their impending purchases on their mobile device expect to buy within the hour.

In addition, those who research goods and services on the go are nearly twice as likely to purchase within the hour than those at home, and have a greater likelihood to convert in store.