NRF 2015: The Two Big Trends

Two technology trends stood out above all others at this week’s NRF annual “Big Show” convention in New York. First, retailers are becoming aware that omnichannel inventory transparency is the back-end platform supporting the front-end seamless customer experience they have been building the past few years. Being able to see all inventory across all channels in real time is the key to enabling omnichannel processes such as shipping and fulfilling from store, centrally managing orders from multiple sales channels, providing “endless aisle” access to full inventory.



In addition, retailers are taking much more serious and proactive approach to enterprise security. Beyond compliance with EMV regulations to protect consumer data collected at the point-of-sale, retailers are also starting to look at other potential points of cyber attack weakness such as service provider network links, employee mobile devices, and email.