Artificial Intelligence

The generation born between the early 1980s and the year 2000 — labeled millennials — has captured the collective attention of retail marketers. And not just because there are more than 80 million of them, although that’s a factor. This group craves access, not necessarily ownership, and they have a real affinity for technology, which is shaping the retail space.

Hudson's Bay Company (HBC) will open a new omnichannel fulfillment center in Pottsville, Pennsylvania, that includes assistance from robots.

The center, opening in July, will run robotic retail technology that HBC says is approximately three-times faster than the typical technology utilized in e-commerce DCs The retailer plans to open the 450,000-sq.-ft. facility through a phased approach, expanding to 617,500 sq. ft. by January 2017.

With the retail environment changing so rapidly today, and technology impacting everything a store does, the role of the chief financial officer has become more important than ever.

When I started recruiting in 1990, the business was much simpler — we hired retail executives based on a linear skillset, and departments operated in individual silos. Today, it is much more complex, as the C-suite works in collaboration to keep up with an increasingly savvy consumer.

So, what then do you look for in a CFO today?

Amazon.com Inc. swung from loss to profit and significantly boosted net sales during a first quarter that topped analysts expectations.

The world’s largest online retailer reported better-than-expected net income of $513 million, compared to a net loss of $57 million in the first quarter of fiscal 2015.

The warehouse is shifting from a building where you keep stuff to an intelligent hub that supports order management, customer service and general productivity.

1-800-Flowers.com is partnering with Amazon.com to make the digital ordering process even easier.

The specialty floral gift retailer will allow customers to place orders using the Amazon Alexa voice-activated artificial intelligence platform via the Amazon Echo, Echo Dot and Tap smart home devices and Fire TV streaming media player. 1-800-Flowers shoppers will be able to give Alexa basic ordering instructions, and the retailer will then process the order and arrange delivery.

The Internet of Things (IoT) is one of the hottest topics in retail technology. While there has been a lot of talk about IoT’s status as a game-changer for retail, there has been less discussion on exactly how it will drive industry transformation.

Here are three specific ways IoT will bring about a new era in retail operations.

Automatic shopping

The Internet of Things (IoT) is one of the hottest topics in retail technology. While there has been a lot of talk about IoT’s status as a game-changer for retail, there has been less discussion on exactly how it will drive industry transformation.

Here are three specific ways IoT will bring about a new era in retail operations.

Automatic shopping

There is no shortage of emerging technologies with the potential to transform how retailers operate, but some are closer to realizing that potential than others.

Virtual and augmented reality and Internet of Things (IoT) are most likely to disrupt retail, at least in the short term. That’s according to the first quarter 2016 Retail Innovation Report from the Center for Advancing Retail & Technology (CART).

Energy that comes from an unlikely source will help power a distributed center operated by Stop & Shop Supermarket Company.

The retailer has opened a “Green Energy Facility,” in Freetown, Massachusetts, that will convert inedible food from Stop & Shop’s 212 New England stores into energy that will help power the company's distribution center in Freetown.