Artificial Intelligence

Amazon.com is starting to appear like the ‘Teflon e-tailer.”   According to eMarketer data, Amazon captured $79.3 billion in U.S. e-commerce sales between April 2015 and April 2016, growing 13% year-over-year. Its next-closest rival, Walmart, took in just $13.5 billion online in that period. However, Amazon may not be invincible.    Here are three retailers who could pose a real challenge to Amazon’s e-commerce dominance:   

From hyperlocal social media intelligence to mobile survey creation, this month’s crop of startups is filling niche spaces that can have a big impact on a retailer’s business. Learn about an augmented reality platform that’s elevating the online experience, a social referral startup that makes it easy to spread rewarding word-of-mouth recommendations and an analytics company that helps retailers and CPG companies get the most out of their online and transaction-level customer data.

SurveyMe

Retailers will be excited by the prospect of employees that are never late and don’t need to take breaks or even be paid, but will customers accept them?
 

Retailers will be excited by the prospect of employees that are never late and don’t need to take breaks or even be paid, but will customers accept them?
 

Photo Credit: Dylan’s Candy Bar
Personalized gummy bears printed on demand are now among the offerings at Dylan’s Candy Bar stores.   The retailer has partnered with Katjes Magic Candy Factory to bring what’s billed as the “first 3D candy printer in the world” to the United States. The U.K.-based Magic Candy Factory named Dylan’s as its exclusive partner for domestic retail and online sales.  

Wayfair Inc. is turning inward to give shoppers a new view of its wares.

Omnichannel may be a big industry buzzword, but retailers are still figuring out how to apply it to payments.

According to a new survey of nearly 100 global retailers by PCM Research and electronic payment and banking solution provider ACI Worldwide, “Omnichannel Payments for Merchants: Myth or Reality?” only 21% of respondents have competed an omnichannel payments program.

Target Corp. is testing a robot to track inventory on store shelves, Fortune reported. The one-week trial is being conducted a Target store in San Francisco.

Silicon Valley startup Robotics built the robot, called Tally, that can roll around the store, scanning products to determine if they have been misplaced, mispriced, or are low in stock, according to the report.

Click here for more, including a video of the robot in action.

The retail industry has reached a point of progress with robotics where it is not enough to look at how robots will drive business transformation, but at how they are already doing so.
 
Following are three key retail areas where robots have already begun to make their presence felt:
 
Fulfillment and Distribution

While several highly publicized emerging technologies are poised to have a major effect on retail by 2026, another touted bleeding-edge solution may fall short of expectations.