Newegg

It's the question on many branded manufacturers’ minds at the moment. Either you’re starting to think about ways to sell directly to consumers, or you’re brainstorming ideas to enhance your online strategy. E-commerce has shaken up the traditional model of selling solely to wholesalers and retailers. It’s also presented brands with new ways to engage with consumers and increase sales.

Ann Arbor, Mich. - Watch out Amazon, QVC is at your back—at least when it comes to  customer satisfaction.  

New York – If you were looking for quality call center service from an online retailer during Black Friday or Cyber Monday, then you wanted to shop at L.L. Bean. According to data from analysis firm StellaService, L.L. Bean led in customer service call response time on Black Friday (10 seconds), Cyber Monday (six seconds) and Cyber Weekend (nine seconds).

L.L. Bean actually improved its call center response time compared to its month-to-date average. Other notable findings included:

Newegg has opened a high-tech warehouse and shipping today in Indianapolis. The leading technology e-retailer estimates that the new warehouse will allow 45 million people in the Midwestern U.S. to get their orders faster.

In addition to Indiana, customers in Illinois, Iowa, Kentucky, Michigan, Minnesota, North Dakota, South Dakota, Ohio, Wisconsin and West Virginia will see the greatest benefit, with noticeably shorter delivery times.

San Mateo, Calif. - NetSuite Inc. has released an integrated solution with ChannelAdvisor.

Los Angeles -- Newegg announced the addition of Visa Checkout, a new payment service that simplifies the process of buying online. Visa Checkout can be used when shopping Newegg from a desktop computer and mobile devices.

Newegg has turned to Visa to streamline the checkout process for its customers. The leading electronics-focused e-retailer will leverage the Visa Checkout payment service to simplify the process of buying online.

Visa Checkout can be used when shopping Newegg from a desktop computer and mobile devices. To mark the addition of the new service, Newegg is running a promotion until August 25 giving customers 10% (up to $20) off purchases made using Visa Checkout.

Newegg has kicked off its back-to-school campaign for 2014, which features special deals, promotions and sweepstakes designed to help equip students for the upcoming school year.

Each week of the campaign focuses on a specific theme, highlighting sales on related products and rewarding Newegg customers with special deals through Twitter and Facebook.

Online consumer electronics retailer Newegg has begun offering its 25 million registered users the ability to pay for 10.5 million products using the bitcoin digital currency.

The new payment capability is being offered through a relationship with BitPay, a payment service provider specializing in the bitcoin digital currency.

Newegg is building on its e-commerce presence in the United States with a pilot program that makes a limited selection of its products available to customers in the United Kingdom and Australia. The company said the move is “an important first step” in its international expansion plans.