Newegg

Newegg is adding supply chain support to its portfolio.   The electronics-focused e-retailer launched Newegg Logistics, the company’s branded logistics solution designed to help e-commerce sellers streamline order fulfillment, shipment and returns. Based on the many years it spent refining its own e-commerce logistics operations, Newegg’s service will help other businesses break into online sales.  

Online shoppers are demanding more flexibility and control in their delivery experiences — and Newegg is responding.   The electronics e-retailer now enables its Canadian shoppers to ship purchases to more than 6,000 Canada Post retail post offices. Newegg created the program through a partnership with air freight shipping company Purolator International and Canada Post.   

Amazon and Saks came out on top in the 12th annual ForeSee Experience Index (FXI), which identified the top brands for retail customer experience this holiday season across three channels: online, store and mobile.   

Newegg closed the books on its most successful “Black November” to date.   Strong sales from the five-day period of Thanksgiving through Cyber Monday drove a 19.1% year-over-year sales increase. These sales surpassed online shopping as a whole, which increased 15.2% during that same time-rame, according to Adobe Digital Insights, as reported on Nov. 29.   

To compete with Amazon’s pickup points and lockers, Newegg now offers order pickup service across more than 2,500 locations.   While most online shoppers ship items to their homes, a growing number of people prefer the security and convenience of retrieving their packages at a store or retail location. Through a partnership with FedEx, Newegg shoppers can now order and pick-up packages at more than 2,500 FedEx locations throughout the United States, including 1,800 FedEx Office retail stores.   

For the eighth year running, Newegg is giving shoppers access to special Black Friday promotions during the entire month of November.   A program designed to make it more convenient to shop for the season¹s most sought-after products, Newegg’s promotional month will highlight specific sales that will last for a full week.  

Another July, another Amazon Prime Day. With the e-tail leader already confirming this retail “holiday” will be back for a third time next July, let’s take a look back at the 2016 edition.   While a lot went well for Amazon during Prime Day this year, we may as well start with the biggest blunder. Namely, the widespread checkout issues that occurred during the morning hours. A glitch caused some U.S. and U.K. shoppers to have difficulties loading items into their shopping carts and/or making purchases.  

Another July, another Amazon Prime Day. With the e-tail leader already confirming this retail “holiday” will be back for a third time next July, let’s take a look back at the 2016 edition.   While a lot went well for Amazon during Prime Day this year, we may as well start with the biggest blunder. Namely, the widespread checkout issues that occurred during the morning hours. A glitch caused some U.S. and U.K. shoppers to have difficulties loading items into their shopping carts and/or making purchases.