Of all the changes COVID-19 has visited upon the retail industry, the catalysis of omnichannel operations might end up having the most profound and long-lasting effect.
From pharmacy cashiers to delivery drivers to customer service reps, frontline workers are a critical link in the chain that has kept our world turning through the coronavirus pandemic.
C&S Wholesale Grocers is teaming up with Instacart to make online and same-day delivery available to C&S’ network of more than 3,000 independent grocery retailers across the U.S.