Instacart

Chuck Grom, analyst, Gordon Haskett analyst:

Wegmans Food Markets is jumping into the on-demand delivery game.   Through a new partnership with Instacart, the regional grocer now offers one-hour grocery deliveries. The service is currently available in select locations in Virginia, however, the supermarket chain is preparing to launch the program in Maryland, Boston, Southern New Jersey, and Southeastern Pennsylvania, according to Wegmans.  

A new partnership is helping Sur La Table take the term “farm to table” to a new level.   Sur La Table is the go-to source for all things culinary — from cooking tools and kitchen gadgets to tableware. All it was missing was a way to be at their shoppers’ beck and call — and at a moment’s notice — as they prepared a stellar meal.  

Jewel-Osco shoppers soon will be able to order groceries directly from their go-to supermarket.   By the end of the summer, Jewel-Osco, a division of Albertsons, will offer online ordering. The chain will begin rolling out its e-commerce offering early this summer, according to The Chicago Sun Times.   

One hotel chain is putting a new spin on room service.   Hawthorn Suites by Wyndham is partnering with Peapod and Instacart on a new grocery delivery pilot. Targeting the many travelers who are eager to keep a few “staples” in their hotel room, but struggle to hunt down the closest grocery store in an unfamiliar city, Hawthorn Suites is piloting a program that delivers groceries directly to guests’ doors.  

Camper, the contemporary footwear brand based in Spain, stays true to its tradition of creating unique store experiences for shoppers at each of its locations at its new outpost in Manhattan.   The 650-sq.-ft. store has a minimalist look, and features hardwood oak plank flooring with a satin finish. Oversized photo images provide a bold backdrop for product displays. The lighting is ambient and subdued in order to focus shoppers’ attention on the displays.   

Consumer expectations in retail are changing more rapidly than ever. As e-commerce takes ever-larger shares of retail and redefines customer expectations, retailers are hard at work developing stronger online presences, seamless links between their online and brick-and-mortar offerings, and faster and cheaper delivery to meet rising customer demands.   

Not only was the 2017 Super Bowl a game for the record books, it also drove shoppers to their favorite e-grocers to prep for the big game.   As time-pressed Americans football fans shopped with online grocers for game day necessities, they spent more than $150.18 per order — just a few cents more than the average cart size of all goods purchased on Black Friday, which was $149.68.  

More shoppers are buying groceries online, but a majority are ready to switch grocers in favor of a better online experience.   This is according to the “2017 Grocery eCommerce Forecast,” a report from Unata, which surveyed over 500 U.S. shoppers about online grocery shopping habits, intent and barriers. Details revealed that 31% of U.S. shoppers are likely to order groceries online in 2017, up from 19% of shoppers that bought groceries online in 2016.   

Five grocery tech experts chimed in on the recent report that Amazon is planning a major move into the brick-and-mortar grocery store space, and see the potential for up to 2,000 branded grocery stores over the next 10 years.