Apple, Inc.

Groupon, One Kings Lane and ModCloth have the top-rated mobile apps in the retail industry.   That’s according to a study conducted by Application Resource Center, which analyzed data taken from 1.2 million user reviews posted on the Apple and Google Play app stores for 50 retailers. (The retailers were reviewed represented the retailers with the most mobile app sales in 2015.)  

When it comes to providing customer service, companies often have only one chance to get it right. The reality is that even just one negative experience can be all it takes for a customer to take their business elsewhere.   

Reducing credit and debit card fraud by implementing EMV chip card acceptance has become retailers’ top payment issue in 2016.    

It’s official: The long-awaited Westfield World Trade Center in downtown Manhattan is finally ready to open its doors.   Likely to become of the city’s most visited retail destinations, the shopping center will celebrate its grand opening on Aug. 16. With 365,000 sq. ft. of retail space, it will feature more than 100 global and local fashion, beauty, lifestyle and technology brands.  

The recent growth of the Internet of Things (IoT) has brought the elusive concept of “frictionless retail” closer than ever before. By digitizing business processes through connecting smart devices and sensors at the network’s edge and applying advanced analytics, retailers can reduce or eliminate points of friction that negatively impact customer experience, sales or operational efficiency.   

A veteran of Apple has been named as the new senior VP in charge of global logistics, inventory allocation and replenishment at Target.   Ben Cook will lead the optimization of Target’s inbound and outbound supply chain processes, including carrier transportation and last-mile delivery. He’ll also oversee inventory allocation and replenishment, merchandise planning operations and global logistics. He will report to Target’s executive vice president and chief supply chain and logistics officer, Arthur Valdez.

Walmart has not been sitting idly by while Amazon racks up sales and attention for its Prime Day event.   The discount titan launched its own online sales promotion July 1. Offerings include a free 30-day trial of its ShippingPass program, which offers consumers unlimited, two-day free shipping for a year, special online rollback prices which will last 90 days or more, and free shipping with no minimum purchase on its e-commerce site from Monday, July 11 – Friday, July 15.  

Los Angeles’s Broadway Theater District was the first such entertainment strip to be listed on the National Register of Historic Places. Is the famed alley of theater palaces now poised to make retail history?