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  • Winning with mobile wallets this holiday season

    This holiday season, merchants will see at least one major change from last year: the prevalence of mobile wallets, and consumers eager to use them.  The problem is, while many large merchants are prepared to accept mobile wallets, many smaller merchants are not.

    Here’s a primer on the major mobile wallets, and what merchants need to know about each.

  • 3 ways voice is driving omnichannel retailing

    Spoken word is the oldest form of human communication. It’s also one of the newest technology trends enabling omnichannel retail.

    Voice-based communications are having on a dramatic impact on how retailing is seamlessly executed. Here are three key areas where voice is supporting omnichannel operations across the retail enterprise.

  • New store concept targeting Latinos has big plans

    The two executives behind Curacao, a Los Angeles-based department store chain targeting Hispanics, have left the company to start a new retail brand called Star World.

  • Study: E-commerce keeps growing

    The retail revolution may not be televised, but it will be digitized.

    The new Q3 E-commerce Pulse from predictive analytics platform provider Custora shows that e-commerce revenue grew a healthy 11.8% year-over-year in third quarter 2015. E-commerce transactions rose an almost identical 11.6%.

    Mobile continued to grow in significance as a channel for e-commerce in the quarter. Phones and tablets made up a combined 28.7% of e-commerce transactions, up from 23.1% of orders during the same time the prior year.

  • J.C. Penney CEO Ellison makes $1 billion promise

    J.C. Penney CEO Marvin Ellison contends the retailer’s turnaround plan is working and by executing three key strategies it will achieve a financial milestone that was unthinkable a few years ago.

  • 4 shopping lessons for a strong holiday season

    Every year, it seems, summer and the “back to school” shopping season go by in a flash.

  • The world’s most valuable brands are …

    For the third consecutive year, Apple and Google came out on top in a ranking of the 100 most valuable brands in the world.

  • The world’s most valuable brands are…

    For the third consecutive year, Apple and Google came out on top in a ranking of the 100 most valuable brands in the world.

    Valued at a whopping $170.3 billion in Interbrand’s 16th annual Best Global Brands report, Apple increased its brand value by 43% over last year. Google, valued at $120.3 billion, increased its value by 12%. (The top 10 brands are listed at the end of this article.)

  • Tech Guest Viewpoint: Four Shopping Lessons to Finish 2015 Strong

    Every year, it seems, summer and the “back to school” shopping season go by in a flash. Suddenly, as the leaves change color, retailers find themselves looking ahead to what they hope will be a successful holiday shopping season.

  • And the top omnichannel retailers are ...

    Retailers wondering who among their peers is an omnichannel leader have an answer.

    The new Omnichannel Retail Index from the National Retail Federation and e-digital consultancy FitforCommerce identifies the top performers among 120 retailers in several key areas of omnichannel commerce. The areas include showing in-store product availability, multidevice/platform shopping experience, email and loyalty marketing programs, delivery to customer, and customer returns.

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