20% more people will do holiday shopping online this yearEighty-six percent of consumers surveyed about their 2021 holiday shopping plans said they would do their shopping online this year. Survey: BOPIS, brand values can lead to happy retailer holidaysMany consumers are scaling back their holiday plans, but retailers can still capture their spending. Survey: 50% of retailers received some form of rent relief from landlords Compromises between retailers and their landlords on outstanding rent obligations has been crucial to many retailers’ survival during the pandemic. Leading U.S. economic index edges down in August The economic recovery may be starting to lose steam. NRF cites need for continued economic stimulus measures COVID-19 continues to be a “shock” for small businesses. Survey: These retailers get high marks for satisfying customers during COVID-19 Several prominent national U.S. retailers received top ranking from shoppers for their handling of the COVID-19 pandemic. NRF: No-touch payment usage surges amid COVID-19 Mobile and contactless payments are gaining popularity amid consumer concerns over touching surfaces during the pandemic. Aldi takes top spot for 10th consecutive year in this study Survey: Americans want stores, malls to follow stricter hygiene measures U.S. consumers want businesses to step up their hygiene and safety measures. FMI study details changes in grocery shopper habits Grocery shoppers have embraced online shopping since the outbreak of COVID-19. ICSC: Consumers open to new safety protocols in stores Consumers in the South are twice as likely as those in the Northeast to already have or plan to visit a reopened business very soon. Survey: Retailers see BOPIS as gaining importance Buying and returning online purchases in physical stores is becoming a routine retail offering. First Previous 8 9 10 11 12 Next Last