NRF cites need for continued economic stimulus measuresCOVID-19 continues to be a “shock” for small businesses. Survey: These retailers get high marks for satisfying customers during COVID-19Several prominent national U.S. retailers received top ranking from shoppers for their handling of the COVID-19 pandemic. NRF: No-touch payment usage surges amid COVID-19 Mobile and contactless payments are gaining popularity amid consumer concerns over touching surfaces during the pandemic. Aldi takes top spot for 10th consecutive year in this study Survey: Americans want stores, malls to follow stricter hygiene measures U.S. consumers want businesses to step up their hygiene and safety measures. FMI study details changes in grocery shopper habits Grocery shoppers have embraced online shopping since the outbreak of COVID-19. Survey: Retailers see BOPIS as gaining importance Buying and returning online purchases in physical stores is becoming a routine retail offering. ICSC: Consumers open to new safety protocols in stores Consumers in the South are twice as likely as those in the Northeast to already have or plan to visit a reopened business very soon. Customer satisfaction stays steady Overall U.S. customer satisfaction held fast in the first quarter of the year even as consumer spending plunged. Recovery likely in ‘fits and starts,’ according to NRF chief economist With some governors lifting stay-at-home orders across the country, economic recovery from the COVID-19 pandemic is likely to come gradually and may vary by location. First Previous 10 11 12 13 14 Next Last
