The top business concern of convenience store retailers is…The convenience store industry is feeling bullish about 2020 but remains mindful of potential issues that could impact its performance. Accenture: Frustrating shopping experiences bad for businessA frustrating experience can significantly damage brand loyalty. This channel is surging for reward redemption Results of a new survey indicate increasing consumer demand for a specific type of access to retail loyalty programs. Acosta report highlights effect of tariffs on grocery shoppers, retailers The U.S. tariffs imposed on China have already cost the average American household $600 per year. Some good news for retailers in Korn Ferry turnover survey Retail employees are staying put longer. Walmart gaining ground on Amazon, according to new report A new survey reportedly shows more consumers now prefer Walmart to Amazon. Black Friday retail outlook is challenging Study: Gaps between retail execs and consumers on diversity, inclusion, price More good holiday news for retailers — with a caveat Another forecast bodes well for retailers’ holiday sales but warns of “unprecedented uncertainty.” Study: Frontline employees often lack training Frontline employees are interested in skill development, but that doesn’t mean they are getting it. Analysis: Tiffany facing a tougher external environment Tiffany has posted a relatively weak set of second-quarter results, although these come off the back of very strong prior-year numbers and have been affected by currency conversion. The typical BOPIS user is… Buy online pickup in store (BOPIS) services skew toward a particular gender and age range. First Previous 10 11 12 13 14 Next Last