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Survey: The more channels the better for marketers
When it comes to marketing, retailers should adopt a truly “omnichannel” approach.
According to a new consumer survey from digital marketing firm Fluent, “The Omnichannel Advantage,” consumers who are reached through a greater number of channels make in-store and online purchases from their favorite retailers more frequently.
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Forever 21 seamlessly credits loyal customers
With a young, trend-conscious customer base, Forever 21 needs to cater to shopper demand, in and out of the store.
The Los Angeles-based, 760-store-plus specialty apparel retailer is extending this seamless, customer-centric approach to how it offers customers credit. Forever 21 is partnering with marketing and loyalty solutions provider Alliance Data Systems Corp. to provide private label and co-branded credit card services that are integrated with its loyalty program.

