Marketing Tactics

SuperSaturday raises IT awareness and funds for kids in need

Of the many reasons retail IT professionals attend the annual National Retail Federation (NRF) Convention & Expo each January in New York City, keeping current with all the latest industry topics and trends is surely at the top. Each year, RetailROI independently offers SuperSaturday, a one-day event held the Saturday before the official Sunday kickoff to the NRF Convention.

To describe the HSN of today as a TV shopping channel is both woefully dated and reductive. The company, a division of HSNi, has evolved into a multichannel leader, where digital commerce accounts for a whopping 50% of its $2.2 billion in annual sales.

HSN’s 24/7 shopping format, which bowed in 1981, now seems positively prescient amid the rise of e-commerce.

The 80 million strong Gen Y is a retail force to be reckoned with

A generational shift is afoot that’s about to upend the retail landscape.

New York City has seen an influx of new retail this past year. Everyone has their favorites. Here are mine:

•  Alexander McQueen: The British fashion brand’s new Upper East Side flagship boasts a lavish design that is both strange and utterly romantic, with an attention to detail that mirrors McQueen’s signature stylings. Marble and ornate moldings, black marble floors, black lacquer and brass hanging racks are combined with a soft color palette. (747 Madison Ave.)

By Ike Boruchow, analyst, Sterne Agee, New York

This year, Black Friday gave us a taste of what to expect for the remainder of the holiday selling season: intense competition, deep discounts, and choppy mall traffic. Earlier store openings drove heavy traffic, which dissipated and then bounced through the day.

Chicago -- Shoppers visited more stores and spent more money across the days of Thanksgiving Day and Black Friday (Nov. 28 and 29) than they did last year, according to ShopperTrak.

When compared to Thanksgiving and Black Friday last year, brick-and-mortar shopper traffic increased 2.8%, to more than 1.07 billion store visits. Retail sales also increased by 2.3%, as shoppers spent an estimated total of $12.3 billion across the two days.

Boston – The top five brand experience trends for 2014 include retail relevancy and “small data,” according to brand experience agency Jack Morton. The company predicts the following five trends will prove dominant in brand experience during the upcoming year.

San Francisco – West Elm is scheduled to open the company's first U.K. store in London on Dec. 5. The 12,000-sq.-ft. store will feature furniture, textiles, accessories and gifts, as well as a West Elm Market shop-in-shop and coffee shop. The store will employ 30 full- and part-time sales associates.

The London store will include a Local Gallery Wall featuring art from U.K. artists sourced through Etsy, the online marketplace for handmade or vintage items. The wall is curated by Will Taylor of the blog Bright.Bazaar.

New York - Companies seeking to get closer to their customers simply need to remember and acknowledge their birthdays. A new online survey conducted by analytics and marketing technology provider Fulcrum finds that nearly three-out-of-four (74%) consumers who received birthday messages from a company they do business with thought more positively of the company afterward.