Dan Berthiaume

Senior Editor, Technology
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Dan Berthiaume is a recognized expert on retail technology, having covered the space since 1999. He has been interviewed on National Public Radio and Coffee Break with Game Changers, and quoted in a variety of publications. Dan also has served as a moderator and panelist at numerous industry events.  

 

ARTICLES BY THIS AUTHOR

03/07/2023

Wingstop pilots AI-based voice ordering system

A fast-casual restaurant chain with more than 1,500 locations worldwide is testing an artificial intelligence (AI) solution to streamline voice ordering.
03/07/2023

Live! parent Cordish Companies streamlines payment

Select Live! entertainment and hospitality locations will offer contactless mobile ordering and payment.
03/07/2023

Amazon ‘Just Walk Out’-enabled frictionless stores coming to campuses

Amazon is entering a new partnership that will send its “Just Walk Out” cashierless shopping technology to college.
03/07/2023

Best Buy makes big health care move with ‘hospital at home’ partnership

Best Buy Co. Inc. is doubling down on its bet that the at-home healthcare market is poised for growth.
03/06/2023

Confident businesses use these customer experience solutions

A new survey reveals significant differences between companies with confidence in their customer experience and those lacking it.
03/06/2023

Roots teams up with sports-themed metaverse gaming platform

A premium outdoor brand is making its first foray into the metaverse.
03/06/2023

Mars pilots ‘store hailing’ solution for direct ice cream delivery

CPG giant Mars Inc. will test delivery of its ice cream products to consumers via automated mobile stores.
03/06/2023

Exclusive Q&A: Xiaodi Zhang, VP of seller experience at eBay

eBay sees a lot of potential value in e-commerce for small retailers.
03/06/2023

Amazon to shutter eight Amazon Go c-stores

Amazon is scaling back its Amazon Go checkout-free convenience format.
03/03/2023

Amazon pauses groundbreaking of second phase of new headquarters

Amazon’s latest cost-cutting move is in the real estate area.