Dan Berthiaume

Senior Editor, Technology
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Dan Berthiaume is a recognized expert on retail technology, having covered the space since 1998. He has been interviewed on National Public Radio and Coffee Break with Game Changers, and quoted by a variety of publications and news sites including CNBC. Dan also has served as a moderator and panelist at numerous industry events.  




Customers abandon online shopping carts for these reasons

New data provides insight into what causes an online shopper to ditch their cart before making a purchase.

Exclusive: Wing examines drone delivery, Walmart partnership

Wing is bullish on the potential of drone delivery for retailers in general and for its test partnership with Walmart in particular.

Amazon rolls out security robot for small businesses

Amazon’s newest robot provides smart security for small-to-mid-sized business (SMB) customers.

Crate & Barrel opens virtual flagship

Crate & Barrel’s new flagship store is open in the Flatiron district of New York City – as well as in the metaverse.

Albertsons expands inventory freshness initiative to meat and seafood

Albertsons Companies Inc. is building on a successful implementation of a predictive ordering and inventory management platform.

Perry Ellis rolls out in-store pickup, ship-from-store

Perry Ellis International Inc. is turning its physical stores into omnichannel commerce hubs.

Kroger expands reach of self-service ads in new partnership

The Kroger Co. is partnering with a major demand side advertising platform (DSP) to open its customers to targeted ads.

Rebag makes inventory available on ThredUp platform

Two major resale retailers are teaming up.

Amazon deploys robot for heavy lifting in fulfillment center

The newest addition to Amazon’s rapidly expanding roster of supply chain robots can lift up to 2,500 pounds.

Exclusive Q&A: Rob Garf, VP and GM of retail, Salesforce

Factors including artificial intelligence (AI), returns, and customer loyalty will serve as competitive differentiators in the 2023 holiday season.