Dan Berthiaume

Senior Editor, Technology
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Dan Berthiaume is a recognized expert on retail technology, having covered the space since 1999. He has been interviewed on National Public Radio and Coffee Break with Game Changers, and quoted in a variety of publications. Dan also has served as a moderator and panelist at numerous industry events.  




TGI Fridays streamlines loyalty program with cloud migration

TGI Fridays is expanding the benefits of its Friday Rewards offering while also making it more accessible across channels.

Mercatus enters personalization partnership

The Mercatus grocery e-commerce platform is teaming up with a digital marketing technology company.

How delivery and returns impact online shopping

An e-commerce retailer’s delivery and returns experience has a lot to do with whether customers will shop them.

Casey’s streamlines space planning

Casey’s General Stores Inc. is reducing the manual work involved in stocking stores with the right products in the right locations.

Drivers want these features in a fuel loyalty program

Fuel retailers can increase participation in their loyalty offering by including a few key capabilities and functions.

Natuzzi helps customers personalize purchases with augmented reality

A global furniture retailer is enabling a high degree of customization in its omnichannel sofa shopping process.

Metaverse still matters – just ask Tier I retailers

Public excitement around the metaverse has cooled, but that doesn’t mean it isn’t still a major retail technology trend.

These verticals are driving e-commerce growth

Overall e-commerce sales slightly rose year-over-year in April 2023, but some categories substantially overperformed.

Gartner: The top eight supply chain technology trends are...

Supply chain executives intend to invest in growth through new technology investments.

Shoppers balance price with sustainability

Consumers want retailers to align with sustainable values, but also provide low costs.