Dan Berthiaume

Senior Editor, Technology
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Dan Berthiaume is a recognized expert on retail technology, having covered the space since 1999. He has been interviewed on National Public Radio and Coffee Break with Game Changers, and quoted in a variety of publications. Dan also has served as a moderator and panelist at numerous industry events.  

 

ARTICLES BY THIS AUTHOR

05/15/2023

TGI Fridays streamlines loyalty program with cloud migration

TGI Fridays is expanding the benefits of its Friday Rewards offering while also making it more accessible across channels.
05/15/2023

Mercatus enters personalization partnership

The Mercatus grocery e-commerce platform is teaming up with a digital marketing technology company.
05/12/2023

How delivery and returns impact online shopping

An e-commerce retailer’s delivery and returns experience has a lot to do with whether customers will shop them.
05/12/2023

Casey’s streamlines space planning

Casey’s General Stores Inc. is reducing the manual work involved in stocking stores with the right products in the right locations.
05/12/2023

Drivers want these features in a fuel loyalty program

Fuel retailers can increase participation in their loyalty offering by including a few key capabilities and functions.
05/12/2023

Natuzzi helps customers personalize purchases with augmented reality

A global furniture retailer is enabling a high degree of customization in its omnichannel sofa shopping process.
05/12/2023

Metaverse still matters – just ask Tier I retailers

Public excitement around the metaverse has cooled, but that doesn’t mean it isn’t still a major retail technology trend.
05/11/2023

These verticals are driving e-commerce growth

Overall e-commerce sales slightly rose year-over-year in April 2023, but some categories substantially overperformed.
05/11/2023

Gartner: The top eight supply chain technology trends are...

Supply chain executives intend to invest in growth through new technology investments.
05/11/2023

Shoppers balance price with sustainability

Consumers want retailers to align with sustainable values, but also provide low costs.