ARTICLES BY THIS AUTHOR
- 4/23/2020
Study: Cashierless stores play a role, but how big?
New analysis of the Amazon Go cashierless convenience/grocery store format suggests not every retailer may want to adopt it. - 4/23/2020
J.C. Penney leverages reverse supply chain for charity
J.C. Penney Co. is helping customers donate used items to support job training and education. - 4/23/2020
Instacart to hire 250,000 new shoppers; adds new safety measures
Instacart is responding to a continuing demand surge with new hires and extra steps to increase the safety and income of its shoppers. - 4/22/2020
Amazon donates grocery deliveries to food banks
An e-tail giant is helping disadvantaged seniors receive free meals during the COVID-19 pandemic. - 4/22/2020
Lamps Plus offers expert advice – at a distance
A specialty lighting retailer is providing free online lighting design services. - 4/22/2020
Retailers should include this feature on e-commerce sites to drive purchases
Online product descriptions may be less important than retailers think. - 4/22/2020
Retailers connect employees, customers with Google Meet
Shopify and Schnucks are leveraging cloud-based teleconferencing technology to maintain customer service levels during the COVID-19 pandemic. - 4/21/2020
Amazon accepting SNAP payments in new state
Amazon is now accepting federal benefit payments for online grocery orders in seven states. - 4/21/2020
Uber expands delivery beyond food and grocery
Uber is piloting two new contactless delivery services. - 4/21/2020
Google responds to COVID-19 with free product listings
Nothing in life is free – except selling on Google.