Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 6/13/2021
Report: Zooey Deschanel cofounds healthy living app
A Hollywood actress known for scatterbrained roles is helping give consumers rational motivation to purchase organic and health-focused food and CPG brands. - 6/10/2021
CSA Exclusive: Retailers see tech as crucial to customer experience
In a Rackspace Technology survey exclusively released to Chain Store Age, retailers revealed a customer-centric view of technology. - 6/10/2021
E-commerce is not a game – but games can become e-commerce
Video games are emerging as a mainstream channel for online consumer engagement, and even sales. - 6/10/2021
Netflix enters direct-to-consumer retailing
Amazon bought a film studio, and now Netflix is opening a full-fledged e-commerce site. - 6/10/2021
Kohl’s hopes to wow customers with June sales extravaganza
At least four major retailers are running June sales extravaganzas that directly compete with Amazon Prime Day. - 6/10/2021
CSA Q&A: Verizon Media says brick-and-mortar still vital post-COVID-19
Despite the shift to e-commerce caused by COVID-19, retailers’ post-pandemic strategies should include a prominent focus on physical stores. - 6/9/2021
Survey: Gen Z consumers trust Instagram influencers
Gen Z consumers show particular interest in Instagram when it comes to social media influencer content. - 6/9/2021
Shopify: Customer service lets small brands compete with marketplaces
Independent retailers and brands face stiff competition from large online marketplaces, but can leverage personalization and product quality to thrive. - 6/9/2021
Carolinas grocer offers busy professionals new online pickup option
Lowes Foods is expanding its omnichannel delivery reach with a new pickup locker option at select locations where customers work. - 6/9/2021
Study: Online order volumes drop, but remain above pre-pandemic levels
Despite some fluctuations, overall online order volumes are still considerably higher compared to pre-pandemic levels.
