ARTICLES BY THIS AUTHOR
- 5/14/2020
Gartner: Supply chain faces disruptive threats before COVID-19 vaccine
Gartner has identified three scenarios chief supply chain officers (CSCOs) should prepare for until a COVID-19 vaccine is developed. - 5/13/2020
Survey: Retailers have difficulty harnessing customer data
Consumer data is readily available to retailers, but delivering a high-quality customer experience is still challenging. - 5/13/2020
1-800-Flowers provides peer support during COVID-19
A specialty gift retailer is offering customers going through life events access to a virtual help network. - 5/13/2020
Walmart leverages VR, remote training to fight opioid abuse
A discount giant is preventing opioid overdoses and misuse with digital information. - 5/13/2020
Amazon opens SNAP pilot to more consumers
Amazon is now accepting federal benefit payments for online grocery orders in four additional states and Washington, D.C. - 5/13/2020
Decathlon kicks off ‘scan and go’ in Germany
The world’s largest sporting goods retailer is rolling out mobile self-checkout across its 81 German stores. - 5/13/2020
Rite Aid further expands delivery with Instacart assistance
Rite Aid is partnering with Instacart to enable on-demand delivery of essential healthcare and grocery items during the COVID-19 pandemic and beyond. - 5/12/2020
Survey: Online shopping, customer concerns rise during pandemic
COVID-19 is creating new e-commerce patterns and anxieties among consumers. - 5/12/2020
Adobe: Grocery drives COVID-19 e-commerce surge
Early consumer response to the COVID-19 pandemic included doubling their online grocery purchases. - 5/12/2020
CSA Exclusive: Google sees cloud as key to retail COVID-19 response
COVID-19 is having a varying impact on retailers, but Google views cloud computing as the platform to solve underlying industry issues.