Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 3/30/2021
CVS sets social responsibility goals
CVS Health is targeting customers, employees, and sustainability in its “Transform Health 2030” corporate social responsibility strategy. - 3/30/2021
Michaels expands same-day delivery with Instacart pilot
The leading arts and crafts retailer in North America is supplementing its existing proprietary same-day delivery offering. - 3/29/2021
Survey: Online sales keep booming as store shopping picks up
Consumers are beginning to return to brick-and-mortar stores, but not necessarily at the expense of e-commerce. - 3/29/2021
Podium recognizes messaging innovation in retail
A leading customer messaging platform is honoring three multi-location retailers using its solutions to enhance customer engagement and boost revenue. - 3/29/2021
Specialty grocer boosts omnichannel efficiency with micro-fulfillment
H Mart is adopting a supply chain solution that is growing in popularity with many of its larger competitors. - 3/29/2021
Walgreens doubles down on financial services with banking offering
Walgreens is getting into the digital-banking-as-a-service business. - 3/29/2021
Pizza Hut creates fast lane for digital orders
A leading pizza retailer is serving a dedicated digital order pick-up window at over 1,500 locations across the country. - 3/29/2021
Albertsons and Google partner to enhance grocery shopping
A leading U.S. grocery conglomerate is collaborating with Google to develop a wide range of omnichannel customer-friendly services, including everything from hyper-local shoppable maps to predictive grocery list building. - 3/28/2021
Text-to-order takes flight at Jet’s Pizza
A pizza chain with franchises across the country is enabling customers to place orders via text, assisted by an artificial intelligence engine. - 3/28/2021
Clarins holds the cookies, serves triggered emails
A global skincare brand is delivering highly personalized, one-to-one email promotions to customers – at scale. - 3/28/2021
Specialty footwear retailer M. Gemi turns customers into sellers
M.Gemi, a Boston-based Italian footwear brand, is creating a new social sales program – for its top customers. - 3/28/2021
CSA Q&A: EY talks about staying relevant, building trust with consumers
COVID-19 caused profound changes in how consumers live their lives and retailers must adapt their selling strategies accordingly.
