TECHNOLOGY

Toy retailer prepares for newest business channel — an online marketplace
Toys “R” Us is adding a new customer touch-point that it will use to get merchandise into shoppers hands faster.
Coffee giant pulls the plug on online store
Starbucks Corp.’s online store has officially closed its virtual doors. The e-commerce site, which sold Starbucks’ branded merchandise — from mugs and coffee brewers to coffee, tea, and flavored syrups — shut down on Sunday, Oct. 1. The coffee giant decided to close the online store to focus on integrating its physical and digital channels, and to establish stores as destinations, according to Business Insider.

A Gap brand reaches for the cloud

A specialty retailer is streamlining its merchandising operations. Gap's Intermix division has become the company's first brand to transition to the cloud. The upscale specialty retailer is leveraging Oracle’s cloud-based platform to drive efficiencies across merchandising and inventory management. The platform supports end-to-end operational efficiencies and empowers the business teams among specialty apparel company Intermix.
Dollar General to offer tuition assistance

Dollar General wants to make it easier for its employees to pursue higher education. In a newly announced partnership with Bellevue University, all full-time and part-time Dollar General employees now qualify for $8,000 and $5,250 respectively in tuition assistance after working at Dollar General for a minimum of 30 days. Plus, immediate family members of employees are eligible for up to $2,625, as well.
Toys ‘R’ Us testing AR to make stores digital playgrounds

Toys "R" Us is doubling down on its new brand positioning, “Today We Play.” The retailer announced it has begun testing an augmented reality app, called Play Chaser, in 23 stores nationwide, with a chainwide roll-out planned for Oct. 21. Developed in partnership with PlayFusion, the free app allows users to activate different AR mini games and play experiences on their smart device while in Toys "R" Us stores.
Nordstrom unveiling new 'inclusive' shopping experience

Nordstrom is looking to appeal to a broader audience. The retailer on Monday called on top brands to expand their size ranges by adding more items in sizes 14, 16 and 18, along with smaller sizes zero and 2. Nordstrom also said that it is launching an "extended sizing" initiative, beginning with its new store at Westfield Century City, Los Angeles.
Denim specialty retailer helps shoppers find the ‘perfect fitting jeans’

Silver Jeans Co.’s newest service solves one of female consumers’ most dreaded tasks — shopping for jeans. By partnering with Fitcode, a fashion-data company that specializes in women's denim, Silver Jeans Co. now has a way to deliver a personalized, fit-focused shopping experience. Integrated on the retailer’s e-commerce site, the service allows consumers to take a fit quiz, and then shop personalized style recommendations tailored to their unique body types.
Five Common—and Costly—Omnichannel Mistakes

Brick-and-mortar retailers collectively have staked their claim online, accounting for at least half of U.S. e-commerce sales. The trouble is, most of them are losing money at it.
Study: Store managers’ roles evolve in the unified commerce era

To effectively service shoppers at store-level, managers need to evolve beyond their sales roles and become “problem solvers.” This means store managers must learn to master the combination of order fulfillment, inventory visibility and staffing to keep up with customer demands, according to the “Voice of Store Manager Survey,” a study from JDA Software Group. The second annual study is based on responses from 252 US-based retail store managers compiled in August.
Specialty menswear retailer is introducing a new stylist — her name is Alexa

A new Alexa skill is helping Perry Ellis’ customers dress for any occasion. The menswear brand is assisting its shoppers with the “Ask Perry Ellis” Amazon Alexa skill. Called the first-of-its-kind, voice-activated skill, the technology supports a modern, frictionless shopping experience that enables customers to use their voice to find the right look, and shop for merchandise.