Starbucks gets smart about omnichannel customer experienceStarbucks is deploying a range of technologies with the goal of a more personalized and frictionless customer experience. Commentary: How to meet the needs of the modern retail shopperE-commerce continues to grow at an unprecedented pace. Study: Online shoppers in tune with social media ads Social media ads are influencing more and more purchases. Survey: How are retailers keeping stores relevant? Brick-and-mortar retailers are leveraging omnichannel technology to create competitive advantage, according to a new survey. SoulCycle gets in gear with omnichannel program Specialty fitness company SoulCycle is looking to obtain a more unified view of its customers. Amazon reveals the 10 states with most SMB sales growth The list of 10 states with the fastest-growing small-and-medium-sized businesses (SMBs) selling in Amazon’s stores contains some surprises. Google reportedly testing YouTube shopping feature There could soon be a retail link under your favorite YouTube video. Survey: How popular are subscription boxes? A new survey reveals how many consumers have actually used an online subscription box service. Retailers investing 2% to 4% of total revenues in loyalty, CRM programs Customer loyalty is big business and getting even bigger. Tech Viewpoint: Three things to know when designing a consumer app Retailers need to understand a number of factors before providing their customers with a mobile app. First Previous 976 977 978 979 980 Next Last
