Retailers investing 2% to 4% of total revenues in loyalty, CRM programsCustomer loyalty is big business and getting even bigger. Tech Viewpoint: Three things to know when designing a consumer appRetailers need to understand a number of factors before providing their customers with a mobile app. Study: Consumers not seeing retailers’ mobile content Retailers are producing a lot of mobile content, but that doesn’t guarantee it gets viewed. SoulCycle gets in gear with omnichannel program Specialty fitness company SoulCycle is looking to obtain a more unified view of its customers. Amazon reveals the 10 states with most SMB sales growth The list of 10 states with the fastest-growing small-and-medium-sized businesses (SMBs) selling in Amazon’s stores contains some surprises. Google reportedly testing YouTube shopping feature There could soon be a retail link under your favorite YouTube video. Study: Most moms do grocery shopping in-store but online gaining steam Despite the changing grocery landscape and the growing availability of shopper-friendly technology, moms are still shopping brick-and-mortar retail. Survey: Retailers’ top concerns about the cloud are… A new survey from Retail Systems Research (RSR) reveals almost all retailers share similar concerns share certain cloud technology concerns. Regional grocer gets jump on fraud Texas-based grocery retailer Brookshire Brothers is using advanced analytics to stay ahead of fraud schemes. Amazon primes more markets for Whole Foods delivery, adds voice ordering Amazon continues expanding Whole Foods online delivery, and is also enabling ordering through its Alexa voice assistant. First Previous 960 961 962 963 964 Next Last
