Survey: Customers send a message – we like textsConsumers are open to engaging with retailers via text for a wide variety of interactions. Mattress Firm matches products to customer sleep needsThe nation’s largest specialty mattress retailer is extending its personalized customer service efforts to where shoppers sleep at night. EyeBuyDirect enhances virtual try-on feature, accepts digital payments An online prescription eyewear retailer is expanding the ability of customers to use augmented reality to “see” how different frames look on their face. HMSHost, Starbucks Expand Partnership to transform customer experience HMSHost and Starbucks are working to enhance the coffee experience for travelers. Alibaba event connects U.S. brands to global buyers Alibaba Group is continuing its efforts to expose U.S. businesses to the Chinese market and beyond. Hudson’s Bay launching digital credit card, contactless payment A Canadian department store giant is teaming up with Mastercard to offer a credit card which links to a customer’s mobile device. CSA Exclusive: IBM identifies five key supply chain trends for 2021 Retailers should focus their strategic supply chain activities in areas including customer experience and automation in the upcoming year. Survey: Grocers shift planning priorities in face of COVID-19 Almost all grocery retailers now share the same top priority in their category planning and assortment optimization strategies. GNC kicks off same-day delivery A specialty health-and-wellness retailer is introducing delivery of online orders in as little as one hour. Uber to give free rides to Walgreens pharmacies for vaccinations Uber and Walgreens have joined forces to expand access to COVID-19 vaccines for people who have a car or a nearby pharmacy. Mexican footwear retailer steps into omnichannel Group Nazan is transforming from a physical store and catalog-based operation into a digital omnichannel enterprise with Oracle Cloud. 5 Star Nutrition dials up connected store experience via iPhone A specialty health and wellness retailer plans to tie its store and digital channels together via a single, cloud-based platform. First Previous 625 626 627 628 629 Next Last
