TECHNOLOGY

Study: Prime Day order volume, price drop in 2021
Final recap data from Numerator indicates that several key Prime Day metrics slightly declined year-over-year.
Survey: Cost, convenience drive direct-to-consumer popularity
A substantial majority of shoppers have engaged in direct-to-consumer (DTC) commerce.

Coach, Dermalogica dive into immersive virtual retailing

Two vertical specialty brands are providing with lifelike, 3D virtual experiences for wholesale buyers and customers.
Dick’s Sporting Goods centralizes customer identity

Dick’s Sporting Goods now offers customers a single, secure login across all digital and mobile touchpoints.
Pitney Bowes speeds up parcel sorting with smart robots

A global commerce solutions provider is deploying robotic parcel sorting technology in its U.S. e-commerce hubs.
Men’s Wearhouse takes measurements – with a survey

A specialty menswear retailer is leveraging artificial intelligence (AI) to remove measuring tape, scanners, and photos from the fitting process.
Walmart launches new digital cash rebate program

Walmart is partnering with cash back rewards platform Ibotta.
Pandemic accelerated tech product launches

The pandemic saw brands deploy a host of tech innovations to connect with shoppers.
Shoppers focused on value and convenience over brand loyalty, says survey

Brand loyalty took a back seat to other factors among shoppers during COVID-19 and the trend is expected to continue.
Restaurant chain that customers are most satisfied with is….

A quick-service brand has taken the top spot for the seventh consecutive year in an annual customer satisfaction survey.
David’s Bridal publishes omnichannel wedding lookbook

The nation’s leading bridal retailer is releasing print and digital versions of a seasonal guide for wedding looks, designs, and collections.
Survey: Apparel shopping, livestreaming show promise post-pandemic

A new survey indicates that as consumers emerge from COVID-19, they want to look good and are interested in live online shopping events.