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  • Destination XL the momentum — and store expansion — going

    Destination XL increased its earnings guidance for fiscal 2015 after the men's big-and-tall retailer pre-announced increased profit and high single-digit same-store sales for the fourth quarter.

  • How ‘Project Leapfrog’ helps Lucky Brand win

    Lucky Brand may be 25 years old, but with two new prototypes performing well and a series of omnichannel investments yielding results, the private equity-backed company’s most significant growth could be just beginning.

  • Destination XL keeps the momentum going

    Destination XL increased its earnings guidance for fiscal 2015 after the men's big and tall retailer pre-announced high single digit Q4 comps and increased profit.

  • New debt financing to support women’s lifestyle retailer’s store expansion

    Soft Surroundings has completed a dividend recapitalization that was financed through an expansion of the existing credit facility.

    The women’s lifestyle retailer is in the midst of a nationwide store expansion strategy, and the new debt financing includes a designated facility to fund future store openings. The company opened 11 new stores in 2015 and has identified over 15 locations for 2016.

  • Embracing Social Media to Enhance Customer Experience

    Many companies have developed robust social media platforms for marketing and advertising, but aren’t quite sure how to manage customers who visit a company’s site to lodge a customer service inquiry, simply vent or even express satisfaction with a product or service.

    They simply run away from customers. Yet, these same companies would never ignore a customer phone call or email, probably because it seems more controllable than the social media environment.

  • Lumber Liquidators settles with Department of Justice for $13.2 million

    Lumber Liquidators has been handed its penalty by the U.S. Department of Justice over allegations of illegal sourcing, which will amount to $13.2 million in fines and forfeitures.

  • 99 Cents Only holding Valentine’s Day hug-off

    99 Cents Only has done it again. The company’s penchant for clever promotions will be on display on Valentine’s Day in the parking lot of one of its stores on Sunset Boulevard in Los Angeles.

  • Groupon seeks many happy returns

    Online deal provider Groupon is attempting to increase supply chain efficiency in a way that will allow it to offer even more and better discounts.

    Groupon is partnering with Optoro, a platform for returned and excess inventory, to better process returns for its Groupon Goods business. Groupon Goods offers discounts on physical items.

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