Online shoppers’ most common regret is…E-commerce retailers can cut back on “buyer’s remorse” by focusing on few key areas of customer experience. What do consumers think about the metaverse?A new survey sheds light on consumer familiarity with and expectations for the metaverse. Ahold Delhaize USA expands CPG promotional platform CPG brands have new opportunities to send targeted communications to shoppers of Ahold Delhaize USA grocery banners. Online bridal retailer virtually duplicates store experience Enaura Bridal is launching an online wedding dress shopping experience designed to bring the brick-and-mortar store directly to customers. Instacart partners with TikTok on shoppable recipe offering Instacart is targeting food creators with its new Shoppable Recipes service. Cartier parent enhances recommendations with ML Richemont is applying machine learning to ensure customers receive the right product recommendations, when and how they want them. Tanger targets electric vehicle drivers with charging – and marketing Tanger Factory Outlet Centers Inc. is partnering with a major electric vehicle (EV) charging network provider, and gaining a new marketing channel in the process. Lowe’s welcoming spring with omnichannel promotion Spring is in the air at Lowe’s – and will soon be coming to its stores and website. Macy’s rebrands with customer-focused brand platform Macy’s is putting a big new emphasis on personalization, in-store and online. CSA Exclusive: Three experts give insight on maintaining loyalty Top executives from Petco, Mastercard, and Hanes Brand are sharing suggestions on how to ensure customer loyalty in a challenging retail environment. As inflation bears down, retailers can uplift consumers This moment in time continues to serve up an unfamiliar combination of factors that are complicating life for retailers and consumers alike. Saks Off 5th rebrands to expand reach Saks Off 5th is updating its brand identity to appeal to younger, fashion-minder customers. First Previous 172 173 174 175 176 Next Last