Staples introduces new 'squad' for remote workersMove aside, geeks, Staples has a new squad that is all about style. Survey: Social shopping comes of ageRetailers that do not engage in social commerce may want to jump-start their efforts to get involved. Mobile e-commerce platform Wish rolls out shoppable video One of the world’s largest e-commerce platforms is entering the rapidly-growing shoppable video space. Saks expands influencer marketing to TikTok Saks is launching its first-ever promotional content series on TikTok. Walgreens expands electric vehicle charging with promotional twist A retail pioneer in providing electric vehicle (EV) charging stations at its stores is adding new stalls across the U.S., and gaining a new promotional tool in the process. Fast delivery startup launches music label for employees Failed “American Idol” contestants may want to apply for a job with Gorillas. Timberland launches immersive gamified experience Timberland is giving customers the chance to virtually relive major moments from its corporate history. Shoppers want retailers to use these customer experience tools A new survey reveals some very specific consumer preferences regarding the customer experience technologies they encounter. Survey: Bad customer experience kills brand loyalty quickly It doesn’t take many bad service experiences to turn a loyal customer against your brand. Study: Subscription retail had a healthy 2021 Online subscription retailers brought in plenty of new customers last year. Forever 21 pilots livestream shopping app Forever 21 is the latest retailer to experiment with shoppable livestream events. Survey: The key to brand loyalty is… Most consumers are only loyal to a limited number of brands, so understanding what drives brand loyalty is key. First Previous 175 176 177 178 179 Next Last
