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Omnichannel

  • Williams-Sonoma not feeling too bullish

    Williams-Sonoma Inc. reported mixed results for the second quarter, and issued a weak outlook for the current quarter amid "a more cautious consumer.”   The retailer reported net earnings of $51.8 million for the quarter ended July 31, compared with $53.7 million in the year-ago period.   Net revenues increased 2.1% to $1.16 billion, short of expectations, up from $1.13 billion last year.   

  • Home goods retailer misses in Q2

    Kirkland’s reported a second-quarter loss that was larger than expected as it lowered its outlook for the year.   The home goods retailer lost $3.6 million in the quarter ended July 30, compared with a loss of $2.3 million in the year-ago period.   Net sales for the quarter increased 6.7% to $123.0 million. Same-store sales, including e-commerce sales, decreased 4.3%.  

  • Tech Guest Viewpoint: Pokémon and iBeacons: The new, friendly monsters of location intelligence

    Whether you’re an eye-roller or an enthusiastic participant, Pokémon Go is a game that’s difficult to ignore. It does have a lot going for it: nostalgic yet advanced, simple but strategic, and although played on phones, the game incorporates the user’s surroundings to an extent we haven’t really seen before. The “Go” sets the game apart from all others that have come before, Pokémon or not: you simply can’t catch Pokémon while sitting still.   

  • The retailer with the best digital gift card program is…

    Beauty giant Sephora scores the highest when it comes to online gifting.    That’s according to RSR Research’s sixth annual digital gifting benchmarking report.  Sephora came out on top, scoring 55 points out of a possible 66 points, followed by Starbucks (50.5) and The Home Depot (46.5). Rounding out the top five: Dunkin’ Donuts (44.5) and Amazon (43). (The top 25 retailers in the study are listed at the end of article.)    

  • Bonobos moves to the cloud for content management

    Bonobos has decided to move from a consumer file sync and share solution to enterprise-wide content management in the cloud.   The menswear retailer is deploying Box’s content management platform enterprise-wide for managing and collaborating on content in the cloud.  

  • Walmart and Jet.com: The future of clicks and mortar

    On Aug. 8, Walmart announced it would buy Jet.com -- one of the fastest growing e-commerce companies in the U.S. -- for a whopping $3 billion.   

  • Nordstrom doubling down on Space

    Nordstrom is extending its hip in-store boutique, Space, to more locations.   The department store retailer is expanding the concept to four additional stores (including sites in Los Angeles, Nashville, and Toronto), which will double the number of locations since it was launched one year ago.  

  • Best Buy puts out welcome mat for connected store concept

    Best Buy has opened a pop-up dedicated to smart technology products for the home in the rotunda of the nation’s largest mall.   
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