Omnichannel

Seattle – Amazon.com is reportedly expanding a pilot of in-home installation and repair services from Seattle to markets including New York and Los Angeles. According to Reuters, Amazon has been running the pilot in Seattle since mid-2012.

Seattle – Consumers like the Firefly feature that lets users of the Amazon Fire phone scan objects to obtain information and perform instant purchase on Amazon.com, but not enough to switch from their current phones to Amazon Fire. According to a survey of 53 consumers from UserTesting, 84% chose Firefly as their number one or two favorite feature of Amazon Fire.

Meijer is generating traffic to its stores with weekly promotions and price drops on more than 300 of back-to-school items, which it plans to continue offering into September. In the past few weeks alone, customer traffic has consistently doubled, according to the retailer.

HH Gregg president and CEO Dennis May expected the company’s first quarter to be challenging, but he did not envision a 10.2% same store sales decline or a $10.3 million loss.

Austin, Texas – Whole Foods plans to expand its loyalty, marketing and home delivery programs. In a conference call with investors, co-CEO Walter Robb said Whole Foods will launch its first national marketing campaign in fall 2014, with a focus on how the retailer is better and different than its competitors.

Seattle – Nordstrom has entered into an agreement to acquire Trunk Club, a personalized clothing service for men. Trunk Club's 250 personal stylists build one-to-one relationships with their members to understand their lifestyles and styling preferences before hand-selecting merchandise that is then shipped to the customer.

Customers keep what they like and return the rest for free. There is no membership fee, no obligations and no commitments.

Nordstrom has entered into an agreement to acquire Trunk Club, a personalized clothing service for men.

Trunk Club delivers a stylist service that combines the convenience of online with a high-touch, personalized shopping experience. Nordstrom plans to leverage the acquisition to offer superior customer service and a seamless shopping experience.