Data & Analytics

When it comes to e-commerce, consumers aren’t afraid to do a little homework.

According to the 2015 Digital Consumer Preferences Survey from digital commerce solution provider BrandShop, 96% of consumers feel research is a crucial step in making an e-commerce purchase.

Almost six in 10 (58%) respondents start their product search on Google, and 22% go directly a brand’s website. Third-party retailers such as Amazon came in third with 14% usage.

It’s official – Target Corp. will face a class action lawsuit related to its November 2013 data breach.

The overwhelming majority of merchants are not ready for the shift to EMV. 

Only 27% of U.S. merchants will be EMV-ready by the October 1st liability shift, down from the 34% estimated in March, according to a survy by The Strawhecker Group (TSG).

By December 2015, 44% of U.S. merchants are expected to adopt EMV, however EMV-readiness will not reach a threshold of least 90% until 2017— more than 15 months after the shift.

Target Corp. has operated an innovation lab in San Francisco since 2013, but now the retailer is eyeing a more accelerated and outward-focused approach to innovation.

New York -- Learn how Saks Fifth Avenue used data as the foundation for its energy efficiency initiatives at a Webinar on Thursday, September 24, 2015, at 2 p.m. (EST).  

Gary Levitan, senior manager of energy and utilities for Hudson’s Bay Company, parent of Saks Fifth Avenue, will explain how Saks used data — and how it efficiently identified and leveraged the right data — to make the business case for an efficiency initiative that drove the following benefits:   

Seattle — Amazon.com is heating up its selection of consumer devices and digital content. The online retailer is releasing several new Amazon Fire tablet and TV devices, and also introducing a new free digital content service called Amazon Underground.

A week after Apple announced its Apple TV live video streaming set-top box device, Amazon is introducing Apple Fire, a similar live video streaming device that will cost $99 ($50 less than the $149 starting price for Apple TV) and offer similar features such as voice-enable remote control.

Lower gas prices are not significantly altering consumer behavior, according to the latest Consumer Fuels Survey results released by the National Association of Convenience Stores (NACS).

Although drivers report that the national median gas price fell 25 cents per gallon in the past month and 60 cents per gallon since July, only 22% of consumers say that they will drive more over the coming month and only 15% say that they will spend more on other non-fuels items in the coming month.

While the financial industry is supporting the use of chip-and-signature cards to meet the upcoming Oct. 1 EMV mandate, consumers are less convinced.

According to a new survey released by the National Retail Federation (NRF), 62% of U.S. consumers believe new credit cards being issued by banks don’t go far enough to protect card data or prevent fraud.