Data & Analytics

PetSmart is no stranger to “using every connection to bring pet parents closer to their pets.” Reinforcing its mission statement, PetSmart will add a next-generation platform that will unify the omnichannel shopping experience, and make it easier for the brand to engage with consumers throughout their path-to-purchase.   

While some specialty chains struggle to meet earnings predictions, Dollarama reported better-than-expected second quarter results. The Montreal-based discount chain’s net income was $106.4 million for the second quarter of fiscal 2017, ended July 31, 2016 — up 11.4% from $95.5 million for the same period last year.  

The U.S. Department of Energy recognized The Wendy's Company, and one of its franchisees, Wendco Group, for its energy-saving efforts.   Wendy’s Company and Wendco Group, which operates 43 Wendy's restaurants in Alabama and Florida, are participants in the DOE’s Better Buildings Challenge. The program aims to make commercial, public, industrial and residential buildings 20% more energy efficient over the next decade.     

J. Crew Group’s efforts to pump up sales at its core brand didn’t quite take off in the second quarter.   Total revenues at J.Crew Group decreased 4% to $569.8 million in the second quarter.   Total same-store sales fell 8%, its eight consecutive quarterly decrease, with a 9% decline at the company’s namesake brand and a 3% increase at Madewell.   J. Crew reported a net loss of $8.6 million, compared with $13.6 million a year ago.  

Though it forecasts a stronger-than-anticipated closure season, Cushman & Wakefield sees average retail rents ending the year 4.6% higher than they were in 2016.   The company’s U.S. Macro Forecast released this week said that consistent demand for space in Class A retail centers is the biggest factor in rental-rate growth. Cushman analysts also predict that 2016 will see a drop in the retail vacancy rate to 5.8% from 6.6% last year — though they see it moving back up to 6% in 2017.  

Chico’s FAS reported better-than-expected second quarter earnings and announced new cost-saving measures. It also said the president of its namesake brand is stepping down.  

With an eye on personalization and engagement, Nordstrom revamped its Nordstrom Rewards program -- a move that has earned the chain 1.7 million new members since its launch in May.   "We heard from our customers that they wanted a more personalized and flexible loyalty program," said Chris Holloway, VP of loyalty, Nordstrom.  

Uber riders in San Francisco and Los Angeles are getting even more benefits when they book a ride. A partnership between Uber and Visa will enable customers to earn discounted rides when they use their Visa credit card on file with Uber at their favorite local merchants.