Consumer Analytics

A new survey reinforces what many already know: EMV makes in-store fraud much harder, but it drives would-be criminals online.

Based on the experience of other predominantly English-speaking nations that switched to EMV-compliant payment cards, terminals and processors, online retail fraud will more than double in the U.S.

According to a new infographic from online fraud prevention technology provider Trustev, online retail fraud will rise 106% in the U.S. in the first three years after the Oct. 1 EMV compliance deadline.

Adidas is taking its act on the road with a futuristic-looking pop-up that lets shoppers get up close and personal with its high-tech footwear.

The “Boost Experience by Adidas” is an interactive mobile store that is touring the country’s premier running events. It made its debut at the San Francisco Marathon. In all, 14 stops are planned, with a schedule that continues into 2016.

A leading pizza chain is testing beacon technology – in stores in China.

Yum Brands subsidiary Pizza Hut is using devices from global beacon technology provider Sensoro at all 1,471 locations in mainland China through Sept. 23.

In the 1970s, Saturday Night Live had a cast of comedians that were called the “Not Ready for Prime Time Players.” In 2015, U.S. retailers have a cast of customers that could be called the “Not Ready for EMV Payers.”

Pervasive online price comparisons, the growing popularity of Amazon.com and intense omnichannel activity can be expected this holiday season, according to new consumer research by Market Track.

When it comes to e-commerce, consumers aren’t afraid to do a little homework.

According to the 2015 Digital Consumer Preferences Survey from digital commerce solution provider BrandShop, 96% of consumers feel research is a crucial step in making an e-commerce purchase.

Almost six in 10 (58%) respondents start their product search on Google, and 22% go directly a brand’s website. Third-party retailers such as Amazon came in third with 14% usage.

Walmart has figured out how to tap into its shoppers’ offline habits to drive more engagement online, according to a new report from Quartz.

Walmart has managed to do something very few retailers have accomplished: Convince millions of people its mobile app is useful enough to snag a prime spot on their phones’ home screen.

Read more about Walmart's strategy by clicking here.

While the financial industry is supporting the use of chip-and-signature cards to meet the upcoming Oct. 1 EMV mandate, consumers are less convinced.

The term “omnichannel” has been bandied about so much that some feel it is simply a buzzword, but retailers are taking it seriously and working to implement omnichannel solutions and practices.<br style="box-sizing: border-box; margin: 0px; padding: 0px; max-height: 100000px; color: rgb(54, 54, 54); font-family: open_sansregular, Arial, Helvetica, sans-serif; font-size: 14px; background-color: rgb(255,

Walmart has figured out how to tap into its shoppers’ offline habits to drive more engagement online, according to a new report from Quartz.

Walmart has managed to do something very few retailers have accomplished: Convince millions of people its mobile app is useful enough to snag a prime spot on their phones’ home screen.

Read more about Walmart's strategy by clicking here.