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Consumer Analytics

  • Study: Marketers, consumers discover mobile apps

    San Francisco – Marketers and consumers are both discovering mobile apps in a big way.

    According to the second Mobile App Advertising Trends Report from marketing technology provider Kenshoo, marketers increased their investment in mobile apps 293% in June 2015, compared to the same period a year earlier.

    This increased investment followed a 346% increase consumer mobile app installs and 32% increase in click-to-install rate.

  • Olapic becomes marketing partner of major social network

    Visual marketing platform provider Olapic, which turns consumer-generated photos and videos into brand assets for use in marketing, is teaming up with a major social network.

    Olapic is now part of the Facebook Marketing Partner Program.

  • Tech Guest Viewpoint: Avoiding Time-Series Demand Forecasting

    Silicon Valley’s Winchester House confounds visitors from around the world. An eccentric heiress spent decades adding endless rooms and hallways, doors that lead to nowhere, and random structural additions — turning a home into an inscrutable, imposing and meandering oddity.

  • Sephora offers colorful store services

    Sephora is offering some colorful store services. The specialty beauty retailer is unveiling two new features of its Color IQ foundation service, which it operates in partnership with Pantone, in all U.S. stores.

    These two new complimentary in-store services let customers filter through Pantone’s SkinTone library and determine their most flattering colors from more than 3,500 lipstick shades and more than 400 concealer shades.

  • Study: Smartphones key to online shopping

    New York -- More and more consumers are browsing, creating baskets and making purchases from their smartphones, according to the latest Demandware Shopping Index.

    Globally, phones accounted for 94% of the year over year increase in e-commerce traffic, 74% of the increase in basket creation and 47% of the order growth.

  • Study: Retailers can’t perform crucial marketing task

    Chicago – More than half of retailers struggle to perform a crucial marketing task. According to a new study of nearly 200 retailers from Yes Lifecycle Marketing and Retail TouchPoints, 52% of retailers have difficulty identifying and engaging their best customers.

  • IBM: Email marketing offers big ROI

    Armonk, N.Y. – Although email has reached the point it is often considered a “legacy” technology, email marketing efforts still provide substantial ROI.

  • Tech Guest Viewpoint: The Top Five Customer Engagement Mistakes

    Today’s customers are firmly in charge of the buying process. The Internet allows them to research products and prices at the click of a button, and in most cases, they are better informed about what’s available in the marketplace than the associates in brick-and-mortar stores. And, the retail environment is more crowded – and less personalized – than ever before.

  • Study: E-commerce looks strong in Q2

    Philadelphia – U.S. e-commerce showed signs of vitality in the second quarter of 2015.

    According to a new study from Monetate, conversion rates, average order value (AOV), and revenue per session all made quarter-over-quarter and year-over-year improvements.

    This demonstrates a trend toward recovery compared to first quarter 2015 when there were steady declines across these key metrics.

  • Report: Kohl’s takes visionary e-commerce approach

    Menomonee Falls, Wis. – Kohl’s took what could be called a visionary approach to promoting and selling goods from its new Lauren Conrad designer collection online.

    According to Advertising Age, Kohl’s livestreamed the debut of Conrad’s latest collection at New York Fashion Week on the Periscope social media site.

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