CSA Exclusive: Retailers see value in AI for customer relationshipsNew data indicates retailers are more likely to utilize artificial intelligence (AI) technology to engage customers than employees. Walgreens provides charitable option for loyalty membersWalgreens is unveiling a new donation feature of its myWalgreens rewards program. Amazon 4-Star opens at American Dream Consumers can shop a curated selection of the most well-reviewed products on Amazon at the company’s newest retail outpost. 5Qs for Ralph Conti on ground-up developments Over four decades as a retail real estate developer, Ralph Conti has pretty much seen it all. Survey: 75% of U.S., Canadian households planning home improvements this spring Shoppers are continuing to spend money for sprucing up their home. Sharpen your pricing and promotions in a chaotic market Even pre-pandemic, retailers were keenly aware of intensifying pressures on their businesses. Clarins holds the cookies, serves triggered emails A global skincare brand is delivering highly personalized, one-to-one email promotions to customers – at scale. CSA Q&A: EY talks about staying relevant, building trust with consumers COVID-19 caused profound changes in how consumers live their lives and retailers must adapt their selling strategies accordingly. Online furniture retailer streamlines visual merchandising with AI Coleman Furniture is building visually focused customer journeys around the products customers are most likely to buy. The top supply chain challenge for retailers is… The two biggest supply chain issues reported by retailers both involve demand fluctuations. Survey: Customer experience initiatives should not end with COVID-19 Consumers appreciate the increased digital engagement from brands during the pandemic, and want it to continue beyond COVID-19. Southeastern Grocers will personalize 200 million offers per month A conglomerate operating regional grocery banners including Winn-Dixie is upgrading its targeted digital coupon program. First Previous 126 127 128 129 130 Next Last