Kantar: Amazon widens brand equity gapConsumers view Amazon as significantly “different” than competitors Target and Walmart. Giant Eagle spreads omnichannel personalization wingsA regional supermarket chain is evolving its customer personalization strategy beyond the four walls of the store. United Dairy Farmers relaunches loyalty program A Cincinnati-based convenience store/ ice cream chain is re-platforming its legacy loyalty offering to better engage customers. CSA Exclusive: Retailers see value in AI for customer relationships New data indicates retailers are more likely to utilize artificial intelligence (AI) technology to engage customers than employees. Walgreens provides charitable option for loyalty members Walgreens is unveiling a new donation feature of its myWalgreens rewards program. Amazon 4-Star opens at American Dream Consumers can shop a curated selection of the most well-reviewed products on Amazon at the company’s newest retail outpost. 5Qs for Ralph Conti on ground-up developments Over four decades as a retail real estate developer, Ralph Conti has pretty much seen it all. Survey: 75% of U.S., Canadian households planning home improvements this spring Shoppers are continuing to spend money for sprucing up their home. Sharpen your pricing and promotions in a chaotic market Even pre-pandemic, retailers were keenly aware of intensifying pressures on their businesses. Clarins holds the cookies, serves triggered emails A global skincare brand is delivering highly personalized, one-to-one email promotions to customers – at scale. CSA Q&A: EY talks about staying relevant, building trust with consumers COVID-19 caused profound changes in how consumers live their lives and retailers must adapt their selling strategies accordingly. Online furniture retailer streamlines visual merchandising with AI Coleman Furniture is building visually focused customer journeys around the products customers are most likely to buy. First Previous 126 127 128 129 130 Next Last