Business Intelligence (BI)

Mountain View, Calif. -- Consumers who use digital coupons both shop more and spend more than the average shopper. According to the  "Digital Coupon Redeemer: Shopper Trends" report, heavy digital coupon users shop 47%  more often than the average shopper, spending $6,081 annually on groceries and household goods alone – a 114% more than the national average.

Duluth, Georgia -- NCR announced that California-based apparel retailer M. Fredric is enhancing its retail point-of-sale (POS) and inventory management systems with NCR Counterpoint.

The solution provides M. Fredric with a single retail management software platform to closely track purchases and inventory levels in real-time across its nine brick-and-mortar locations and e-commerce store. By providing real-time sales data, NCR Counterpoint will enable M. Fredric to benefit from increased visibility for stock purchasing decisions.

Plug and Play brings together retailers and start-ups that offer specific technology and expertise that can relieve merchants’ pain points. Chain Store Age’s Customer Disruption newsletter provides a Q&A with the CEO of one of those companies in each issue. This time, the spotlight is on Brian Ley of BiddRocket.

What does your company do?

Minneapolis -- Best Buy’s five-year-long initiative to reduce its carbon footprint by at least 20% by 2020 was commended by the U.S. Department of Energy (DOE) at White House ceremonies in Washington, D.C. The reduction is part of Best Buy’s organization-wide effort to address climate change.
 

Boston -- Online home furnishings and décor retailer Wayfair announced that Jeremy Delinsky has joined the company’s leadership team as chief technology officer.

Delinsky joins Wayfair with more than a decade of leadership experience, formerly serving as CTO and, most recently, chief product officer at athenahealth. Delinsky will report directly to Steve Conine, Wayfair’s co-founder and co-chairman.

By David Trice, Co-Founder and CEO, Engage

Deerfield, Ill. -- Walgreens Boots Alliance  announced Friday that Tim Theriault, the company's executive VP and global CIO, will step down for personal reasons, effective June 1. Theriault will continue to serve as a consultant to the company and as a senior advisor to executive vice chairman and acting CEO Stefano Pessina on a range of issues, including cyber security. Anthony Roberts, senior VP, international CIO, will  assume the role of senior VP, global CIO.

Hot home furnishings retailer Wayfair has outgrown its chief technology officer, who also happens to be one of the company's co-founders.

So the retailer has hired Jeremy Delinsky to be the company’s new chief technology officer.

Delinsky joins Wayfair with more than a decade of leadership experience, formerly serving as CTO and, most recently, chief product officer (CPO) at athenahealth. Delinsky will report directly to Steve Conine, Wayfair’s co-founder and co-chairman. 

Columbus, Ohio – As an omnichannel retailer of big ticket furniture items through the American Signature and Value City banners, 120-store American Signature Inc. knows its shoppers do their homework online before visiting a store. To link the store and digital experiences as seamlessly as possible, American Signature employs technology from Boston-based Blueport Commerce.

Armonk, N.Y. – IBM has released new industry-specific solutions with pre-built predictive analytics capabilities for industries including retail, to uncover and act on critical business insights. IBM is working with retail signature design partners including Urban Outfitters.