Business Intelligence (BI)

Framingham, Mass. - Staples Inc. has selected The NPD Group, Inc. as its data services provider for market sizing, share measurement, and vendor collaboration for the office supplies and technology industries. The service tracks sales through retail, e-commerce, and commercial channels.

Deerfield, Ill. – Walgreens provides localized offerings in its new and remodeled store formats. To support this effort, Walgreens has implemented JDA Software’s Category Management solution.

Walgreens can now analyze the existing performance of a planogram, using the data to answer key questions about why a category is behaving in a certain way. Planogram data is shared into all parts of the organization, including but not limited to the e-commerce, pricing, markdown, and operations teams.

Retailers are poised to benefit from a new deal between Accenture and Javelin Group, a UK-based retail strategy consulting and digital transformation services provider.

The acquisition will expand the capabilities of Accenture Strategy to help the world’s leading retailers and consumer brands accelerate their digital transformation. Terms of the acquisition were not disclosed, and completion of the acquisition is subject to regulatory approval and other customary closing conditions.

New York -- Mother’s Day is turning into a goldmine for online retailers. Overall U.S. retail online sales for the week leading up to Mother's Day rose more than 15% compared to the same period last year, according to IBM Digital Analytics Benchmark. Mobile traffic accounted for 46.3% all online traffic, up more than 21% compared to last year. Mobile sales saw strong growth, up more than 43%, reaching over 24.4% of all online sales.

By Gitte Amstrup Sandlykke, chief marketing Officer, Targit

The success or failure of any business in this crowded and complex marketplace comes down to whether business goals are met – maintaining customer loyalty is chief among them. However, many retailers are beginning to confuse loyalty with promotions, loyalty cards and awards, undermining brand equity rather than building stronger ties with their customers.

Sally Beauty Holdings Inc. has confirmed that there was an “illegal intrusion” into the company’s payment card systems. It is the retailer’s second data breach in a little over the year. Here are insights on the breach from four security experts:

Steve Hultquist, chief evangelist at RedSeal, the security analytics company:

New York - Century 21 Department Store has selected Mi9 Retail to replace its current enterprise systems. The retailer was in need of a merchandising and analytics system that would streamline business operations.

Atlanta - Havertys has promoted Tim Simpson to assistant VP, IT development. He started with the company in 2005 as senior java developer, in 2008 was serving as senior team manager, and since 2011 as director of development.  

Armonk, N.Y. - IBM is releasing new design and analytics features as part of IBM marketing cloud to enable brands to address the rising complexity marketers face engaging with customers as individuals. These new capabilities from IBM enable marketers to collaborate, design and deliver customer experiences with a focus on personalization.

Expanded analytics and design capabilities in IBM marketing cloud can be deployed as an integrated solution or as individual offerings. They include:

New York - Shake Shack has chosen Accruent’s cloud solution for its project management needs. Shake Shack will use the project management system to support its growth in the U.S.