Business Intelligence (BI)

Blue Bell, Pa. – The government is not typically an institution that inspires consumer confidence, and when it comes to protecting personal data, neither is the retail industry.

A large percentage of Americans believe that a breach of their personal data held by a retailer or a government agency is likely within the next year, according to the 2015 Unisys Security Insights survey released today by Unisys Corp. in partnership with Lieberman Research Group.

Walmart is appealing to suppliers – even those who don’t sell it merchandise – to share their complete product catalog with the company in the name of providing shoppers accurate, up-to-date and comprehensive information.

The goal of a new pilot program according to a blog post on Walmartlabs.com written by global head of content acquisition, Ram Rampalli, is to solve a universal problem by delivering exceptional product content.

Redwood Shores, Calif. -- Oracle is enhancing its efforts to attract customers in the e-commerce sector.

The company on Monday officially launched its new Commerce Cloud, a flexible and scalable SaaS solution designed to make it easy for retailers to include e-commerce as part of their larger digital customer experience strategy. The new tool, built for the Oracle Public Cloud, is part of Oracle’s Customer Experience (CX) applications portfolio.

Efficient Collaborative Retail Marketing (ECRM) continues to expand its capabilities and has done so again with another key retail industry hire.

ECRM recently hired retail and consumer packaged goods data veteran Jennifer Zannelli to the newly created role of ECRM Data Sales. In this capacity, Zannelli will lead strategic sales initiatives for ECRM Data and also help develop new products and services.

Accenture is looking to help retailers move more quickly to digital with its acquisition of Javelin Group, a retail strategy consulting and digital transformation services provider.

Calgary – When the concept of things changing at “Internet speed” is discussed, often overlooked is the fact that the Internet itself changes at Internet speed. E-commerce websites must offer functionality and overall shopping experience on par with the latest online consumer expectations. Canadian specialty outdoor retailer Wholesale Sports Outdoor Outfitters, which operates 13 stores in western Canada as well as a website, has had to face this issue.

While Mardi Gras celebrations ended earlier this spring, there are many software vendors that still have the Mardi Gras masks on as they pretend their cloud apps are SaaS – they are “SaaSquerading”(phrase coined by blogger Brian Sommer). There is a distinct difference between cloud computing and Software as a Service (SaaS) and it’s important for professionals to know why the difference matters.

While the Confederate flag has been an increasing source of controversy in recent years, retailers have long sold items featuring its image with no major outcry. But following the tragic shooting in Charleston, consumer sentiment against the “Stars and Bars” intensified to a degree that made selling Confederate flag-themed merchandise unacceptable to a large portion of the public within a few days.

Atlanta -- Giant Tiger, the largest Canadian-owned chain of discount stores in Canada, has increased pick accuracy and decreased short and overage claims since implementing Manhattan Associates’ warehouse management system (WMS).
 

Following a recent open invitation to U.S. retailers from Alibaba’s Jack Ma, everyone from established American brands to smaller mom and pop operations are looking to plug into the China opportunity. But what most American retailers don’t realize is that even with the reduced friction that technology has recently afforded, selling to the Chinese consumer is harder than it looks.