Business Intelligence (BI)

Whole Foods Market is embarking on a project to teach its environmentally-minded customers that not all recycling is created equal.

The retailer announced a new partnership with Recycling Across America that aims to help reduce global waste and close the loop with the reuse of recycled materials in manufacturing.

By Jeff Warren

The theme of SAP’s annual Sapphire conference, in Orlando, Florida, was “Run Simple.” SAP focused on how its HANA business intelligence platform and growing number of HANA-powered applications can assist companies with the complicated task of creating simple enterprises that run on real-time data.

However, underneath the SAP-specific information was a lot of more general insight into how IT is disrupting the way businesses operate and engage their customers. Following are three insights with particular relevance for retailers.

New York - Human error was the number one cause of data security incidents in 2014. According to a new report released by the Privacy and Data Protection Team at BakerHostetler, in the incidents that the firm worked on in 2014, employee negligence was responsible 36% of the time.

That was followed by theft by outsiders (22%), theft by insiders (16%), malware (16%) and phishing attacks (14%).Incidents were self-detected 64% of the time. Of the incidents reported by a third party, 27 % were due to theft.

The EMV liability shift occurs Oct 2015 and the United States expects six million to eight million EMV cards to be deployed by the end of the year. Payment solutions giant Ingenico Group believes many merchants will not be ready. (Ingenico Group is an active member of both the Smart Card Alliance and the EMV Migration Forum, which are cross industry organizations focused on easing the U.S. EMV implementation.)

Based on his expertise in EMV transitions, Ingenico Group North America president Thierry Denis offers the following observations and advice:

New York -- Off-price retailer Loehmann's announced that Jeffrey Cripe is joining the Loehmann's advisory board, as the company builds its online marketplace. Founded in 1921, the company closed its brick-and-mortar stores after its bankruptcy in 2013. Now under new ownership, the brand is being expanded online.

London -- Retailers worldwide lose a staggering $1.75 trillion annually due to the cost of overstocks, out-of-stocks and needless returns, according to new research from retail analyst firm IHL Group, commissioned by OrderDynamics.

Bentonville, Ark. – Wal-Mart Stores Inc. has a vast and complicated corporate infrastructure, but that doesn’t stop the world’s largest retailer from pursuing fast, fact-based decisions based on technology innovation. During a keynote address at the SAP SAPPHIRE conference in Orlando, Florida, Wal-Mart CIO Karenann Terrell described Wal-Mart’s approach to decisions and data.

Seattle -- Online retailer Zulily has launched of its first major website redesign, which will provide a more customized daily shopping experience for each of its customers.

"We are changing the way people shop by allowing customers to easily discover unique and special products every day," said Darrell Cavens, CEO of Zulily. "The site redesign is the first of several initiatives for the year that will allow us to continue to surprise and delight our customer each and every day."

Reston, Va. -- Nearly one-half (44%) of retailers used more than five mobile business applications in 2014, while 82% of retailers were able to build a mobile business app in one day or less, according to the “2nd Annual Mobile Business Application Survey” of business and IT decision makers by Canvas.

Among the key survey findings: