Business Intelligence (BI)

Rent-A-Center has appointed Lety Nettles to fill the newly created position of VP of digital integration.   Most recently she served as a technology executive designing integration framework and change practices for Walmart.      

Love’s Travel Stops is known for its fresh restaurant offerings, so ensuring food quality throughout the supply chain is paramount.   By adding a food temperature monitoring and task logging system from Digi International, the convenience store chain is simplifying employee tasks, and ensuring public health compliance.   

Tilly’s is making a bold move in driving omnichannel experiences in-store.   Armed with Aptos’ cloud-based Singular Commerce platform, the teen apparel retailer can now integrate all omnichannel operations and data at store-level, giving users one complete view of customers, inventory, orders, and the customer’s overall path-to-purchase.   

Stephen Tucker has been appointed as FTD Companies’ new executive VP.   Tucker will also serve as CFO, replacing Becky Sheehan, who is leaving the company to pursue other opportunities. He will take on the new role as of Jan. 1, 2017.   

Todd Sprinkle has been appointed CIO at QVC.   Sprinkle, who served as the company’s VP, IT strategy, planning and effectiveness, will now oversee QVC's global IT organization spanning the U.S., U.K., Germany, Japan, Italy, France and China, and at QVC's global business service operation in Poland.     Under his leadership, QVC’s IT team will continue delivering a seamless and engaging multi-platform experience for customers and team members, globally.   

The Kroger Co. has tapped a tech veteran as its next chief digital officer.   The supermarket giant announced that 15-year-veteran Kevin Dougherty, 63, group VP and chief digital officer, will retire on Jan. 27, 2017. He will be succeeded by Yael Cosset, 43, chief commercial officer and chief information officer of 84.51.     

Digital disruptors continue to change the pace of retail — and Neiman Marcus is ready.   Like many retailers, the luxury department store chain continues to introduce more mobile technology at store-level, a move that supports both in-store operations and consumer-driven tasks, from browsing through procurement.    “It is a trend that requires our network to be a mission-critical lifeline at every store,” said Scott Emmons, head of the Neiman Marcus Innovation Lab (iLab). 

A few years ago, there was considerable buzz in the retail industry about the enormous potential of mobile point of sale (mPOS) and its ability to transform the in-store customer experience. With online competitors driving new consumer expectations and shopping behavior, this was seen as a key strategy in blunting the competition and giving brick and mortar merchants an upper hand.   

Mall of America is debuting new wayfinding kiosks that expand the concept of the typical mall directory.         The mall recently installed six interactive wayfinding kiosks, from Express Image, that provide shoppers with customized assistance in as little as 10-20 seconds.   

It’s not a joke.   Amazon Web Services has announced a new service, called AWS Snowmobile, designed to physically get all of the data stored in a company's massive data center into Amazon's cloud, Business Insider reported.