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Artificial Intelligence

  • Specialty retailer Sabon boosts digital holiday sales with Dynamic Yield personalization

    New York – Omnichannel specialty bath and beauty product brand Sabon boosted its online sales 35% during Black Friday and Cyber Monday by implementing Dynamic Yield’s personalization engine. Sabon saw lifts across key metrics including user engagement, total page views, time spent on site and sales.  

  • Facebook improves search with mobile emphasis

    Menlo Park, Calif. – Facebook is improving its Facebook Search feature with emphasis on personalized results and mobile functionality. The social network has updated its internal search feature to provide uniquely targeted results designed to make it easy for users to find posts that have been shared with them.  

  • IBM, Apple introduce MobileFirst retail apps

    Armonk, N.Y. – IBM and Apple are releasing the first wave of their previously announced IBM MobileFirst for iOS solutions in a new class of made-for-business apps and supporting cloud services.   IBM MobileFirst for iOS solutions are now available to enterprise customers in retail, among other industries.

  • Online Shoppers To Brick-and-Mortar Stores: Time for a Facelift

    By Steve Jones   What’s going to keep people coming back to physical store locations, as comfort levels with e-commerce rise every year? Savvy retailers are fighting technology with technology, refreshing the look and feel of their stores by integrating more gadgets, and using data in a more integrated way to inform strategy.  In-store tech helps retailers beat e-tailers at their own game  

  • Tech Guest Viewpoint - Proximity Marketing brings Shoppers to Stores

    By Alex Romanov, iSign Media   The holiday season is a time of family, food, and frenzied shopping. Consumers are bombarded by messages, promotions, discounts, and offers, and retailers have to be smart about how they reach out to their customers. Email blasts or paper coupons just won’t cut it. In this mobile-obsessed era, proximity marketing is a powerful way to break through the noise and bring shoppers into your store.   

  • JDA Software launches innovation lab

    SCOTTSDALE, Arizona - JDA Software announced the creation of JDA Labs – a research and development group assembled to drive game-changing innovation.   This global team, headquartered in Montreal, will innovate new and existing products and deliver patents, best practices and entirely new products to the market. JDA Labs currently  is driving research and innovation around three key areas: data science, user experience and product innovation.  

  • New pricing model enables Amazon customers to negotiate prices in select categories

    SEATTLE - Amazon.com  has added a new feature, called ‘Make an Offer,’ that allows customers to negotiate lower prices on thousands of items. The new pricing feature allows customers to offer to buy items at even lower prices. If agreed upon, customers can then purchase the items at a savings from the listed price.   

  • Food City lets customers do it themselves with self-checkout

    Abingdon, Va. – Sometimes the best customer services comes from customers themselves. Food City, K-V-A-T Food Stores Inc. has completed a pilot test of the Fujistsu U-Scan Genesis II self-checkout solution.
     
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