Machine Learning

Enterprise cloud commerce solutions provider Demandware has upped its predictive analytics game with the acquisition of CQuotient.

Emeryville, Calif. – E-commerce technology provider Sellpoints has developed "Natural Selection," a natural language product selector. The solution uses the IBM Watson artificial intelligence platform to understand a shopper's intent, so instead of guiding shoppers through a series of complicated questions and checkboxes, Natural Selection allows them to type in phrases or questions in natural language.    

Alburtsland, Denmark – Danish grocery retailer Coop Denmark A/S is implementing the Galleria Retail Technology Solutions Behavioral Cluster Planner. Coop Denmark will use Galleria’s behavioral clustering solution to understand how categories are being shopped.

Helping customers achieve a perfect fit the first time around is the holy grail for many online retailers, and there’s little mystery why: A less-than-ideal fit is the No. 1 reason online purchases are returned. It’s difficult for a consumer to visualize how an item on a digital screen will look on their body. It’s especially challenging for women’s apparel because no two brands size their products the exact same way.

Oklahoma City, Okla. – In a Sept. 23 webinar hosted by Chain Store Age and sponsored by Microsoft Dynamics and Junction Solutions, marital arts training equipment retailer Century Martial Arts explained how by using a Microsoft Dynamics AX business intelligence platform, it is able to better track trends and predict future performance.

Neuhausen, Switzerland - Tyco Retail Solutions has integrated its traffic intelligence solution with RetailNext, a provider of Big Data solutions enabling retailers to monitor, analyze, and act upon shopper behavior within the store environment. This combination, which leverages Tyco's multi-sensor portfolio of traffic devices and RetailNext's in-store analytics platform, enables retailers to capture and interpret key metrics to optimize their store operations and drive sales.

New York - SmartFocus has acquired beacon technology specialist TagPoints and social media analytics provider Content Savvy as part of its strategy to develop the U.K.'s first omnichannel digital marketing system. Its platform now offers customer engagement and analytics capabilities across all media channels, so clients can gain deeper insight into consumer behavior.

Atlanta – The program used to steal credit card data in the recent cyber attack on The Home Depot Inc. is reportedly not the same program used in the 2013 cyber attack on Target. According to Bloomberg, the malware used against Home Depot, FrameworkPOS, operates by impersonating a McAfee antivirus agent.

Nashville, Tenn. – Cognitive computing provider Digital Reasoning has released Synthesys 3.9, the latest release of its machine learning platform for analyzing human language data at scale. Synthesys 3.9 provides capabilities to detect key risk and performance indicators in human communication and automatically connect and aggregate information based on those indicators.

Menlo Park, Calif. – Women’s online shopping marketplace Poshmark is launching PoshMatch, a social merchandising engine that combines community curation and algorithmic technology to match shoppers to merchandise based on their social activity in the app. With PoshMatch, each shopper is greeted with their own real-time storefront built from their personal fashion shopping network and their style preferences.