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Machine Learning

  • Three Hot Workforce Management Trends from KronosWorks

    As a focus area of retail technology, workforce management may not be quite as sexy as CRM or omnichannel commerce. However, a lot of very exciting stuff is currently happening in the world of workforce management, as attendees of the recent KronosWorks 2014 conference in Las Vegas discovered. Here is a brief summary of three of the hottest current workforce management trends.  

  • Tech Guest Viewpoint: Personalizing Customer Interactions

    By John M. Pierre, Linguastat    The single greatest challenge that retailers face today is to have an individualized “conversation” with each customer and to do so on a global scale. Consumers expect a similar personalized experience regardless of channel, from the marketing offers they receive to the products that appear in search results.  

  • The HVAC ‘Internet of Things’ Revolution

     

    By Paul Rauker

     

  • Talbots selects APT analytics software

    Hingham, Mass.-- Talbots Inc. will license APT’s software, including its Test & Learn and Market Basket Analyzer platforms, to test and analyze key business initiatives including promotions, merchandising, marketing and store operations. Talbots will use APT’s Test & Learn approach to identify which actions are most successful in improving performance and measure their impact on a test versus control basis.

  • IBM launches new criminal investigation solution

    Armonk, N.Y. –- IBM has released new high-speed analysis and criminal investigation software that is designed to uncover hidden criminal threats buried inside massive volumes of disparate corporate data. IBM i2 Enterprise Insight Analysis (EIA) can find non-obvious relationships within hundreds of terabytes of data and trillions of objects in just seconds.   

  • CQuotient acquired by Demandware

    Enterprise cloud commerce solutions provider Demandware has upped its predictive analytics game with the acquisition of CQuotient.

  • Sellpoints bases product selector tool on Watson

    Emeryville, Calif. – E-commerce technology provider Sellpoints has developed "Natural Selection," a natural language product selector. The solution uses the IBM Watson artificial intelligence platform to understand a shopper's intent, so instead of guiding shoppers through a series of complicated questions and checkboxes, Natural Selection allows them to type in phrases or questions in natural language.    

  • Coop Denmark implements Galleria behavioral tool

    Alburtsland, Denmark – Danish grocery retailer Coop Denmark A/S is implementing the Galleria Retail Technology Solutions Behavioral Cluster Planner. Coop Denmark will use Galleria’s behavioral clustering solution to understand how categories are being shopped.

  • Ensuring a Perfect Fit

    Helping customers achieve a perfect fit the first time around is the holy grail for many online retailers, and there’s little mystery why: A less-than-ideal fit is the No. 1 reason online purchases are returned. It’s difficult for a consumer to visualize how an item on a digital screen will look on their body. It’s especially challenging for women’s apparel because no two brands size their products the exact same way.

  • Century Martial Arts predicts with Microsoft Dynamics

    Oklahoma City, Okla. – In a Sept. 23 webinar hosted by Chain Store Age and sponsored by Microsoft Dynamics and Junction Solutions, marital arts training equipment retailer Century Martial Arts explained how by using a Microsoft Dynamics AX business intelligence platform, it is able to better track trends and predict future performance.

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