Sales & Marketing

Howard Schultz is leaving his post as CEO of the company he built into a global coffee empire, but he’s not retiring.   Schultz will step down as CEO of Starbucks Corp. on April 3, at which time he will be appointed executive chairman and shift his focus to the company’s new upscale initiatives — the design and development of Starbucks Reserve Roasteries around the world and the expansion of the Starbucks Reserve retail store format — along with its social impact programs.     

The ICSC New York Conference is one of the larger gatherings of retail real estate professional’s on the calendar – and is an important touch point for professionals in the NYC market. Ahead of the show, Bob Gibson, retail vice chairman of JLL, based in New York, shared his take on this expansive and important retail market.  

Ashley Furniture is jumping into virtual and augmented reality to help shoppers visualize how furnishings can fit into a space more accurately.    The retailer is launching a company-wide virtual reality (VR) and augmented reality (AR) initiative that is designed to enable consumers to create interior layouts and experience living spaces in 3D. Ashley Furniture will create and scale its product catalogue for AR and VR, and publish new 3D product experiences, with a platform from augmented reality and virtual reality provider Marxent.

Cart abandonment is a very real problem during the holiday season, but mobile users are giving up on orders most often.   These details were revealed in an infographic from Barilliance that detailed shopping behavior among 50 million consumers between Nov. 25 and Nov. 28.   

Wayfair not only dominated during Cyber Week — it hit a company high.    The pure play home furnishings retailer reported a 52% increase year-over-year in direct retail gross sales (defined as dollars of order intake) for the five-day peak shopping period of Thanksgiving Day through Cyber Monday. The growth rate of total company gross sales was 46% YOY during the same period.   

JGA has named Joanne Healy to the newly created position of executive VP, chief strategy officer.   Her responsibilities will span across strategy, creative and business development, bringing her unique perspective to the rapidly evolving world of retail, service and brand experience.    

Boohoo, a fast-fashion online retailer based in Manchester, England, is reportedly bidding for bankrupt U.S. retailer Nasty Gal.    Boohoo has filed a petition to incorporate Nasty Gal as part of its business in the United Kingdom, registering the business Nasty Gal Ltd with Companies House, fashionunited.com reported.  

A new billion dollar merger is reported about to rock the supermarket industry.   Albertsons Companies Inc. is in advanced talks to acquire Price Chopper, a privately held, New York-based regional grocery store operator, for around $1 billion, Reuters reported. Price Chopper operates some 130 stores in the Northeast, including New York, Connecticut and Massachusetts.