Macy’s makes mobile beauty shopping more real with ARMacy’s is applying augmented reality to its in-app beauty experience. Vertical handbag retailer responds to customer shopping behavior with appDooney & Bourke, a vertical retailer of handbags and fine leather goods, is putting itself where the shoppers are. Survey: Customer experience shortfalls pose retailer risk Brands are often failing to deliver the experience customers want, with potentially serious consequences. Survey reveals the best perks to build consumer loyalty Some loyalty program perks are more popular than others. Survey: Consumers seek social assistance from brands Retailers should use social media for more than self-promotion. Survey: How common is mobile shopping? A new global consumer survey from iVend Retail sheds light on whether the reality of mobile shopping matches the hype. Survey: Poor customer communications carry cost Retailers need to ensure their digital communications make customers happy, according to a new survey from Broadridge Financial Solutions. Analysis: Retailers get personal with loyalty A new report from Oracle suggests personalization is a major theme for retailers developing loyalty programs. Amazon targets QVC with live shopping stream Live from Amazon – it’s a digital home shopping streaming service! Study: Retailers fall short with omnichannel offerings Many leading U.S. retailers are not delivering the type of omnichannel experience that customers want. First Previous 78 79 80 81 82 Next Last
